1st Jul 2010, 17:39

Although I've had great luck with the few Chrysler products I've owned, I've bought very few over the years because of this type of thing. Chrysler dealers just flatly REFUSED to replace the warped rotors on my 1988 Dodge in the first 3 WEEKS that I owned it. I paid to get the parts and do it myself (I'm a mechanic) and drove the car 100,000 miles without a single problem. I refused to buy another Chrysler product for 14 years, and then only because I got an unbelievably good deal. If Chrysler intends to sell its products, it needs to improve customer service dramatically. We now drive Ford and GM vehicles.

8th Sep 2014, 02:22

Try loud music, or ear plugs. Don't expect the dealer to fix what isn't broke. To get any results, you need to go higher up than the dealer. Good luck, but Chrysler dealerships have a bad reputation for warranty service and repairs.