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1997 Lexus LS400 review from North America

"Expensive, heavy, and boring"

What things have gone wrong with the car?

My timing belt needed replacing at 100,000 km.

Extensive brake work was likewise required at that point.

The paint finish (black) does not hold up well over time; chips and scratches to the metal accumulate easily and the surface is a sea of fine lines.

The front tires (Michelin) lose pressure independently and randomly.

The seat warmers gave up the ghost early into the cold season.

Less than a year into ownership, the right front strut mount is making a most annoying noise (say goodbye to another $500!) ; what's worse is that I had to diagnose it myself after 2 Lexus dealers couldn't get it right.

General comments?

An expensive acquisition that, so far, has failed to deliver on the car's reputation as a solid, long-term performer.

Service work required within 2 months of acquiring the car, used, from a Lexus dealer added to 10% to my purchase cost, followed by another $500 less than a year later.

Considering the target demographic for this car, it's startling to have to fight with an interior design that is an enemy to cell phones (yes, we're talking hands-free) and garage door openers.

Add to the above cup holders that, due to an over-padded center armrest, cannot properly hold anything, but the smallest cup, and one begins to wonder where all that category-leading design is actually to be found.

Trunk space is just okay - hardly a world leader.

And what's the point of packing in that thirsty V8 muscle (with an added-power mode, to boot) when the vehicle is not going to be up to it when cornering?

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Would you buy another car from this manufacturer? Don't Know
First year of ownership2002
Most recent year of ownership2003
Engine and transmission Automatic
Performance marks 7/10
Reliability marks 6/10
Comfort marks 8/10
Dealer Service marks 6/10
Running Costs (higher is cheaper) 4/10
Distance when acquired97000 kilometres
Most recent distance120000 kilometres
Previous carChrysler Concorde
Date of Entry 29th August, 2003

All Lexus LS400 reviews