2003 Peugeot 307 Rapier review from UK and Ireland

Rev counter rapidly dropping to zero and returning to current rev count - sometimes with/without warning panel indication and 'Brake System Failure'

Ergonomic 'feel' of indicator arm changed and indicator no longer self cancels - this also sometimes switches full beam on/off intermittently.

I find it extremely hard to believe the poor level of service I received from my dealer. When I took my BRAND NEW 307 back after 3 days with the rev indication problem listed above. My car would not be looked at for ten days and I would not get a courtesy car until OCTOBER!!!.

I managed to get the car booked in after 6 days and did, eventually, get a courtesy car. The problem was cleared (note: they didn't actually say fixed, but they cleared the error from the computer) but the very next day the indicator arm broke causing no end of problems with lights coming on full beam and irritating me and many oncoming drivers.

Having phoned the dealer again I was promised a return call to arrange a time for it to be fixed. Guess what? No phone call. I decided to go to the garage anyway and give them the car back to be fixed. After initially being dealt with I insisted on speaking to the Sales Manager who didn't appear for nearly 30 minutes. After venting my spleen he totally 'sympathised' with me, however I was never actually given an apology for first the poor reliability of the car or the poor service from the garage. Not only that, they made out they were doing me a big favour by finding me, again, a courtesy car!!!

Do these people not realise that their very existence as an on going concern depends on satisfying their customers? I expect a garage to bend over backwards if I return with a faulty NEW CAR. I should be getting £12,000 worth of attention and at least an apology from Peugeot if not the garage.

A very poor start to a possible long relationship with Peugeot. The car looks and feels great, but if it don't work there ain't no point!