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2001 Toyota Sienna CX review from North America

"This car is not the quality I would have expected from the Toyota name"

What things have gone wrong with the car?

The visor vanity mirror cover has broken 3 times in 3 1/2 years.

The driver side power window clip broke and window fell out.

The plastic cover to one of the lighter/power outlets in my vehicle has broken off.

A plastic part of my 2nd row seat seatbelt broke off.

General comments?

I enjoy driving my van, as it has good power and steering ability, especially for a minivan.

I am, however, disappointed with the quality of this vehicle. You would think with a vehicle that has been so highly recommended and comes with a higher price tag would be put together better. I have had several small things go wrong with the vehicle, for example plastic parts breaking off of the lighter/power outlets and my 2nd row seat seatbelt.

I have had issues with the visor vanity mirror cover breaking 3 times in the 3 1/2 years I have owned the vehicle. One was replace within a year of purchasing vehicle and that one has broken again.

Also, I put my driver side power window down one day and it fell off the guides. My husband struggled to catch the window before it fell out and broke and managed to get it put back in the correct position. I recently took the vehicle to the local Toyota dealership and was told that a plastic "guide" molded onto the window broke and to repair the window, the entire glass would have to be replaced. This all happened just as the 3 year warranty expired, however, since I knew it was out of warranty (mileage) I did not bother taking it in until recently.

The saddest part of all of this is that I called Toyota and told them of my problems, and that I felt that there was a design flaw with the mirror and they would not do anything. They do not back their vehicles. You would think with a car that is sold at this price, you would get a little higher quality.

3 comments

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Would you buy another car from this manufacturer? Don't Know
Model Year2002
First year of ownership2001
Most recent year of ownership2005
Engine and transmission Automatic
Performance marks 9/10
Reliability marks 6/10
Comfort marks 9/10
Dealer Service marks 9/10
Running Costs (higher is cheaper) 5/10
Distance when acquired10 miles
Most recent distance63000 miles
Previous carChevrolet Cavalier
Date of Entry 10th February, 2005

All Toyota Sienna reviews