2002 SAAB 9-3 SE 2.0 turbo
This car is a huge disappointment, and I'll never buy another car made by this manufacturer again
Despite never missing a scheduled oil change, my engine failed at 54,000 miles due to oil sludge accumulation on internal engine parts. Sludge accumulation was due to faulty engine design, as is recognized by the Saab Corporation. If unchecked, sludge can accumulate, unnoticed, until total engine failure. Saab extended coverage on their engines due to said defect but will refuse coverage to anyone who can't turn over complete oil-change records for the entire life of the car.
Fitted with a faulty ignition cassette. The cassettes are part of a national recall but have been on back-order for several months due to high demand.
This car has been nothing but one headache after another, and Saab's customer service has been completely unhelpful. I will never, EVER purchase another Saab for as long as I live.
Would you buy another car from this manufacturer? No
Review Date: 13th September, 2008
14th Sep 2008, 08:38
I do feel your pain - as I can't imagine the frustration involved in a situation like this.
My question is, since Saab offered free service (oil changes) for the first 36,000 miles - shouldn't the dealership network - have all of the service records in their data base?
I know when I purchased my Saab off-lease with 30,000 miles on it, I went to my local Saab dealer for the 30,000 mile service - they just checked on their computer and told me that the 30,000 mile service had already been done (and my car had been owned by someone in another state).
I would think that if your car had been serviced at a Saab dealership by the original owner - Saab would have all of the records on file, up to the point you purchased it. If you didn't get your Saab serviced at a Saab dealer after that, I would hope that you have your service records as proof of regular oil changes.
I must add that even with these frustrating circumstances - I don't know how you could score your Saab a "2" in performance - these cars are great performers and deserve a much higher score than that. (In my opinion).