2001 Citroen Berlingo Multispace Forte 1.9 diesel from UK and Ireland
Would never buy another one after current experience
Trim is very poor and coming off outside. Sliding rear doors have never functioned properly. Driver's seat does not always catch on the runners and can suddenly move when driving.
Most seriously, the con rod came through the side of the engine at 62,424 miles and only 6 weeks out of warranty period. The dealer who supplied the car could find no obvious reason for this to happen and tried to get Citroen to contribute toward the cost of engine replacement. Citroen refused on the grounds of the "age" of the car i.e. it was out of the warranty period.
Very roomy - excellent people and dog carrier.
Comfortable for long distance - we like the higher position on the road.
Citroen have a lot to learn about customer relations if they are to retain loyalty.
Would you buy another car from this manufacturer? No
Review Date: 14th July, 2004
13th Mar 2006, 17:06
You can’t expect a car manufacturer to contribute to cars out of warranty.
6th Feb 2007, 08:49
Six weeks out of warranty and the claim denied? This is bad business. Citroen could have made some adjustment towards the cost of an engine replacement, if only a token amount.
This experience is enough to scare me away from Citroen forever.