Ford Freestar Reviews - Page 4 of 7

2004 Ford Freestar 3.9L from North America

Model year2004
Year of manufacture2004
First year of ownership2005
Most recent year of ownership2009
Engine and transmission 3.9L Automatic
Performance marks 0 / 10
Reliability marks 0 / 10
Comfort marks 2 / 10
Dealer Service marks 4 / 10
Running Costs (higher is cheaper) 2 / 10
Overall marks (average of all marks)
1.6 / 10
Distance when acquired1100 miles
Most recent distance83000 miles
Previous carFord Expedition

Faults:

The strap to the 3rd row has broken three times.

The back windshield wiper quit working over a year ago; the dealership said they could fix it for $120 in parts and same in labor.

The check engine light came on after I owned it for about 14 months, I took it back to the original dealership twice and they said nothing was wrong, they hooked a computer up to it and made the light go off for a couple of weeks. After two failing attempts I took it to another dealership; they said and did the same thing. And guess what, the light is still on and now the transmission has gone out at 83000 miles, and the dealership says the manufacturer's warranty is out, and they could put a used transmission with a 3yr/100,000 miles warranty on it.

General Comments:

I have truly enjoyed this car. I have three small children and it has served many purposes, however I clearly expected to be driving it for another 3 years, but now, I still owe on it and I have to pay for it to be fixed.

Would you buy another car from this manufacturer? Don't Know

Review Date: 29th June, 2009

2004 Ford Freestar SES 3.9 from North America

Model year2004
Year of manufacture2004
First year of ownership2004
Most recent year of ownership2008
Engine and transmission 3.9 Automatic
Performance marks 3 / 10
Reliability marks 3 / 10
Comfort marks 4 / 10
Dealer Service marks 3 / 10
Running Costs (higher is cheaper) 0 / 10
Overall marks (average of all marks)
2.6 / 10
Distance when acquired11000 miles
Most recent distance98000 miles
Previous carMazda 626

Summary:

The Ford Freestar is a piece of junk

Faults:

Wheel bearings went bad at 30,000 miles.

Pinging noise from engine with no fix since 12,000 miles.

Front rotors bad at 22,000 miles.

Rear calipers bad at 28,000 miles.

Transmission went out with no warning whatsoever at 98,000 miles. I have read that this is common anywhere from 40,000 to 100,000, so I guess we are lucky it lasted as long as it did!

Paint on stereo/CD buttons wore off, so lights shine through at night. No other car I have ever had did this.

Around 20,000 miles, the rear seat latch to fold seat into the floor cracked and is now unusable.

General Comments:

Our Ford Freestar has been a piece of junk from the very beginning. It appears from Internet websites and blogs that there are known transmission issues, pinging issues, and wheel issues with the Freestar. However, the Ford dealership acts surprised like mine is the first Freestar to ever have a problem.

If you waste your money and buy a Freestar, make sure you get an extended warranty that covers the majors!!! In my opinion we were ripped off by thinking a good name brand meant something. Better off buying a Kia or Hyundai - at least the initial price is less!!!

Would you buy another car from this manufacturer? No

Review Date: 31st December, 2008

18th Jul 2009, 20:31

Boy, I thought my Freestar was the only van with these problems. It is a nice van when it is not in for repairs. $4,000 later and waiting to figure out the pinging noise. Someone interested in a 2004 Freestar?

28th Nov 2009, 12:36

Didn't you have a warranty?

It is my belief as in many of the thousands of readers on this site that you're describing "bugs" that come out of NEW vehicles and are covered by warranty. I'm sure you complained to your dealer, did you not? Because any Ford dealer would have replaced it with a NEW part for you and you would be all set. That is why manufacturers have warranties with brand new cars. And if your repairs were in the low miles as you said they were, then the repairs would have been 100% covered by the dealer and you would not been on this site complaining. Something tells me that your repairs were way beyond the warranty limit.

28th Nov 2009, 12:49

I owned an '03 Windstar that made the same pinging noise. I just ignored it. But the van still cost me over $6,000 in repairs over its lifespan of 3 years (was junked at 105,000 because of a trans. failure.) I bought a Honda and I'm not looking back.

2004 Ford Freestar SES from North America

Model year2004
Year of manufacture2003
First year of ownership2005
Most recent year of ownership2008
Engine and transmission Automatic
Distance when acquired22000 miles
Most recent distance66000 miles
Previous carHonda Accord

Faults:

Blown transmission (66K)

Bad front wheel bearings (55K)

Inoperable side mirrors (44K)

General Comments:

I am another Freestar transmission casualty. While traveling in our 04 Freestar at 70 mph this past Sunday on I-95 in Virginia, the transmission completely let go. Mileage is 66K. We were 1 hour into day 2 of our return trip to Boston after spending Christmas week with relatives in Florida. We were on fairly flat terrain when I heard a high pitched whine. I looked down at the tach and realized the engine was revving to 6,000+. I thought maybe it had simply slipped out of gear, so I let off the gas, slipped it into 3rd, then 2nd. Nothing. I coasted across 2 lanes to get to the breakdown. Me, the wife and three kids rode in the tow truck and spent the night in Fredericksburg waiting for a mechanic Monday morning. Got home in a rental car last night. Mechanic said it was the torque converter that failed. Repairs are in the $2,500 neighborhood (but only guaranteed 1 year by AAMCO). Heading back to VA to pick it up this weekend. Trading it ASAP.

Would you buy another car from this manufacturer? No

Review Date: 30th December, 2008

Average review marks: 5.1 / 10, based on 26 reviews