Get an Extended Warranty!!
I bought this van about 5 months before the manufacturer's warranty expired. I didn't have any problems during this time. After reading some horror stories about this van on the Internet, I decided to purchase the additional 3 year/36,000 mile warranty for $1,300.00. Within ONE month after purchasing this warranty, I think I may have already gotten my money's worth out of it.
The engine light came on, so I took it to the dealer. He said I needed a new Air Flow Sensor. The installed price would have been $380.00. I paid the $50.00 deductible and was on my way. Two miles after I left the dealership, the engine light turned on again. I called the dealership from my cell phone to let them know. They scheduled me for the next day and said the technician may have forgotten to reset the computer.
After they took a look at the van, they determined the technician did, in fact, reset the sensor and that something else was wrong. They checked it out and found that the van needs to have the complete intake manifold replaced. It took them a week to get in and it is in the shop right now getting repaired. I don't know how much it costs to have this replaced yet... but I imagine it will probably cost at least the balance of my contract which is $920.00. Thank goodness I still have two years and 10 months to go on the contract. Ford will more than likely lose money on this contract.
The van is beautiful. We actually love it. It's loaded with all the goodies. It rides pretty good. Sometimes at low accelerations, the transmission clunks. The seats are easy to pull out and move around. The power door is very convenient. However, the van is not very comfortable to ride in for extended rides. The seats are very hard and stiff. It's hard to get comfortable. I find myself continuously adjusting the seat.
Would you buy another car from this manufacturer? Don't Know
Review Date: 4th December, 2002