Actually, the new Sedona and Entourage were both designed by Hyundai because they have owned Kia for several years now and all Kias are now virtually identical to Hyundais. Kias are slightly cheaper than Hyundais because they do not come with as many goodies, and the Kia dealers will waste no money on customer service. However, everyone I have known who owns a Hyundai has been thrilled with dealer service.
The new Hyundais are very good cars; don't be so quick to bash them based on the crappy stuff they made ten years ago. The new Kias that are designed by Hyundai are good cars as well, but they have dime store dealer service to reflect their discount pricing.
I love my 2007 Hyundai Entourage van that I bought in June 2006, but lately I am getting discouraged as it has left me stranded a few times. After 11 months it began giving me trouble starting. After a few inspections at the dealer, the code P1693 was diagnosed, and Hyundai replaced the antenna unit and reprogrammed the keys.
Now the van is 18 months old, and as I was driving on the highway, the van starting tugging, running very rough and the engine light came on. I needed to get the van towed, with the help of roadside assistance which was N/C. A scanner check found trouble code P0300 & P0110, and the computer was reprogrammed with no explanation what caused this.
Since then I have encountered a few times where the van ran rough, with a tugging, misfire feeling for a few seconds. Hyundai needs to resolve the error codes better, either by replacing or fixing the problem - not to reset the computer!
Let's see, it has the worst resale value out of all minivans. It has the worst long term reliability ratings. It has got to be the ugliest out of all minivans. The only thing its got going for it is its cheap. And as they say you get what you pay for. As the Hyundai slogan says, "Think about it." LOL Why would anyone buy this over a Honda or Chrysler, which has a better warranty than Hyundai, has got to be really stupid or out of their minds.
I owned a 2002 Kia Sedona since new, it was not a good vehicle. It was, without exception, the worst vehicle I've owned.
The Entourage and Sedona are exactly the same with the exception of the badge.
Hyundai's 2008 Canadian model brochures emphasize their commitment to quality and their quest towards zero defects. I believe the Entourage and Sedona are assembled in the same plant using the same parts. Therefore, regardless of Hyundai's quality objectives, unless some miracle happens, the Entourage is destined to be the same failure the Sedona has proved to be.
Agreeably, Hyundai has come a long way since the "Pony" but why would they risk tarnishing their reputation with the Entourage. I for one will never buy another Kia product and I question why Hyundai has re-badged the Sedona and now marketing it as the Entourage in north america.
My level of confidence with Hyundai has now diminished a great deal, enough that I suspect that their stated quality objectives are really just lip service.
5th Feb 2008, 04:46: who resells minivans? Most people don't even *want* one. All minivans are ugly - they are utilitarian and uninspiring... I bought one so that I don't have to care what happens to it and it's just easier to load/unload the little people. After about 3 to 5 years its done - or it isn't and you keep driving it.. either way. If you want reliability, buy a bicycle. My Entourage is fine enough - nothing really worth noting - it is nothing more than a people carrier. One option should be a rubber floor so you can hose it out once in a while...
I have no negative comments regarding my 2007 Entourage Limited.
I have driven 12,500 trouble free miles and am exceedingly pleased with this vehicle. It has served me well. Everything works perfectly. Plenty of zip.
Just wish the gas mileage was better. It rides like a luxury car. I like mini-vans as I am a tall person, and even with a moon roof, I have plenty of headroom.
I have owned an Entourage since new 2/07. It is the best automobile I have ever owned. No problems. Just turning 20,000.
I average 17 mpg in the city and 23 on the road. It rides like a luxury car and the Limited has every extra except navigation. I couldn't be more pleased, and would certainly consider another Hyundai when the time comes to purchase a new vehicle. Sorry a lot of you have had problems. So far, so good and you can't beat the warranty. 5 years is great.