2010 Hyundai Veracruz GLS 3.6L from North America
Buy ANYTHING except this vehicle
- Wheel bearing at 85,000 km.
- Wiper motor at 94,000 km (these cost close to $1000 with shipping and tax in my province).
- Wiper motor AGAIN at 107,000 km (I purchased a used one for $250 with a 3 month warranty and it died just shy of 4 months).
- Steering rack and pinion at 115,000 km; this is about a $2500 repair.
- Power steering pump at 135,000 km.
- Exhaust leak at manifold at 120,000 km, my mechanic says about $2000 repair -- stub axle and ball joint at 135,000.
Also needs sway bar links and bushings + control arm bushings all around.
I will NEVER, I repeat NEVER buy another Hyundai vehicle. The things that went wrong with this vehicle would NEVER happen to any other brand of vehicle with comparable km. I have been a cab driver for over 10 years and have driven cars with 400k+ km and still with the original wiper motor; this Veracruz went through 2 wipers motors in less than 140,000 km; this is UNHEARD of. Ditto for the steering rack and power steering pump; this vehicle was not driven hard and I have been the only one driving it for the past 4 years. It boggles my minds how many problems I have had.
I was always very wary of Hyundai, but they seemed to have come a long way, then I drove a top of the line Santa Fe as a loaner car and really liked it; this precipitated me buying the Veracruz/making a huge mistake.
I wrote to Hyundai regarding the wiper motor as the vehicle has a 5 year/100,000 km warranty - the wiper motor failed at 94,000 km, but the vehicle was 6 years old. Hyundai replied with a wishy washy response about 9 months later saying that they MAY OR MAY NOT HAVE RECEIVED my email (clearly they received it, because they replied albeit 9 months later). My best advice to anyone is AVOID at all costs, you can do much better.
Would you buy another car from this manufacturer? No
Review Date: 8th February, 2019
9th Feb 2019, 05:12
I have owned a lot of Asian cars. Some you can buy used and some you can't. Hyundai and Kia are not cars you can buy used... you have to buy new. And even if you buy new from Hyundai/Kia... you have to be tough... they have a great extended mileage warranty on them, but many times they do not want to honor the warranty on them if you have not done the maintenance on them.
Do your maintenance on them... have your paperwork documented and you are set to go. But many car makers have extended warranties to sell cars, but that doesn't mean they will fix everything on your car.