Only had it a few months, but I've taken it on a few long trips, and I love it. Very smooth and comfortable to drive in. My girlfriend was a big fan of the other luxury SUVs (Lexus, Toyota etc) until she sat in this one. I got a good deal since the woman was returning to Greece and needed to sell it quickly. I had seen them around when I was looking at vehicles, but thought they were a bit on the large size for me. I couldn't pass this one up though when I went to look at it, since it has the gorgeous dark cherry paint and cream leather seats. I intend to drive this for a long time...
Would you buy another car from this manufacturer? Yes
Review Date: 28th October, 2015
2011 Hyundai Veracruz Limited V6 from North America
Engine blows up on my wife when on an out of state trip.. Mileage on the car when it left here this AM; 5,280 miles.
Now Hyundai wants to put a rebuilt/re-manufactured engine in the car, only pay for a 3 day rental, and that's a maybe we will, maybe we won't. Not pay for tow service and trip interruption, or even a hotel for the night, because we could not get on to their 1 800 service and had to use AAA.
Now they will need to keep the car for a week to 10 days before they can even get an engine from whatever re-builder they use. I also will need to eat the cost of not only going to pick my wife up when she returns the rental that I am paying for, which will be an out of state return, but also the cost of returning to the area to pick up the car after they put their REBUILT, not factory fresh, engine in it. NO, I will not buy another Hyundai ever, and as soon as I can, this one will be out of my driveway.
Customer service ---- run around ---- customer loyalty ---- only till you are out the door.
My next call is to my state AG.
Would you buy another car from this manufacturer? No
Review Date: 9th September, 2011
10th Sep 2011, 18:32
That is appalling treatment, for a near brand-new car to have an engine blow up is bad enough, but to replace it with a second-hand one?? I'd be going to the media about this, shame them publicly. This is often what happens in Australia with lemon cars, and it usually gets results of some sort.
2007 Hyundai Veracruz from North America
I have not had any major problems with my car. I bought my Hyundai Veracruz in September of 2007. I originally went there to look at the Santa Fe. I had never even heard of the Veracruz until I saw at the dealership. I really liked the 3rd row option for I have 3 growing kids & am always driving their friends around as well. I bought the floor model for I liked the color, and it would not have been available if I ordered it.
The only complaint I have is that the warranty can be deceiving. I would get my car serviced as recommended, and at first, paid nothing, but little by little, they seemed to be nickel and dimming me for everything. I started taking it elsewhere for upkeep. The oil is a bit tricky to get changed for it needs a special filter, but I get it changed every 3,000 miles. It costs a bit more because of this.
In general, I love my car and it has been reliable. I commute 40 minutes to work each day, and it has been safe, and runs well. I tested the floor model, and that was what I bought. It only had 104 miles on it.
Would you buy another car from this manufacturer? Don't Know
Review Date: 11th August, 2010
Average review marks: 8.1 / 10, based on 7 reviews