2002 Mercedes-Benz E-Class E320 3.2 V6 from North America

Summary:

Living up to its reputation

Faults:

Exhaust hanger broke at 16K and was replaced under warranty. Also, front brake pads and rotors replaced at 16K..not covered.

General Comments:

This is the first defect-free car I've ever owned. That is, no defects on delivery. In the two years since, I've have been back to the dealer once for service and then later when the exhaust system started to rattle at idle.

Would you buy another car from this manufacturer? Yes

Review Date: 6th July, 2004

2002 Mercedes-Benz E-Class E320 from North America

Summary:

This give a failure rate of 100% for MB in my experience!

Faults:

Squeaky noise from the Steering Rack when turning wheels.

General Comments:

The 2002 E320 model that I currently own is a second E class that I bought new within the last two years: Both had the same exact problem with their Steering Rack. At around mid 6000 miles, both cars started having loud squeaky noise when turning wheels. The flaw in the steering rack of the Mercedes-Benz E class in the last couple of years models is widespread, but somehow no one seems to be paying attention to this major design and manufacturing engineering flaw.

Would you buy another car from this manufacturer? No

Review Date: 2nd January, 2003

23rd Feb 2003, 01:17

I totally disagree with whoever wrote this.

I own a Mercedes, and I tell you what, the car is very reliable, and if you know how to take proper care of it, it will pay off.

I own a 1990 Mercedes e300. I have only replaced the fuel pump, alternator, and exhaust system. That's all the problems I had with it.

The problem is that you have to know what those cars need. Especially the fluids need changing very often, and you need to know the car good in order to maintain it right. Mercedes Benz is a quality car and needs some quality care. I would personally recomend to use some synthetic fluids in your car, and change them often. Don't push it to the limit, it is not a sports car, it's Mercedes.

I bought mine in 1990 off the dealer and I TOOK QUALITY CARE of that car and it paid off.

Back to the problem, if the steering rack makes a noise, that means that there is a leak in the system somewhere, and it lacks oil, which is very unusual in a new Mercedes. This could be the dealer's fault. If you can go to the dealer, let him do his stuff.

For the best results, use Castrol synthetic oil for the engine, and every 3000 miles, change it. That oil works the best with Mercedes cars and had been used in Mercedes racing.

Change your transmission oil every year and power steering fluid. Get back to this website where you have written your story and read some comments on Mercedes cars.

2002 Mercedes-Benz E-Class E320 3.2L from North America

Faults:

I have paint chips in front.

I also have a leather seat that has started to develop a small crack.

General Comments:

This is my first Mercedes. I got a 4matic version of this car. It is a beauty! I love the car except it is very expensive to fix if it is not covered by warranty. It also seems to have bad leather seats and the exterior paint is easily chipped. I only have the car for 3 months and it has already developed paint chips!!! From what I read in the internet, this is one weakness of the car. Otherwise, everything is great.

Would you buy another car from this manufacturer? Don't Know

Review Date: 24th December, 2002

26th May 2003, 20:11

I own a 1994 E 420. My leather seats are in near perfect condition, thanks to two things. Tinting my windows and using high end leather cleaners and conditioners. You might want to consider investing in those two things.

26th Mar 2004, 19:11

Paint chips and quality of interior trim were by #1 and #2 beefs with the W210 E-Class (1995-2002). Your 1994 model is a world away in terms of quality...

21st Jul 2004, 16:20

I have owned a 1997 e320 for 37000 of it's 75000 miles and the leather seats are perfect. The seats were dry when I got the car off of lease, but leather conditioner brought them back to life. The leather is thicker than most and therefore when it drys out, it is really dry best. wishes e.