2002 Mercedes-Benz E-Class E320 Wagon 4Matic 3.2 V6 from North America

Summary:

The best utility car if you hate minivans

Faults:

Idler pulley making lots of noise.

Tensioner pulley bearing broke.

Steering high pressure line rust and leak.

Window regulator broke.

Transmission leak.

Front driveshaft u-joint broke.

The doors locks, when it's very cold, don't work or get stuck. One of the rear doors has to be unlocked manually.

General Comments:

I had the wagon, and if it wasn't the wagon, I don't think I'd have bought this car. Let me start with the good stuff:

- This V6 has good power, and especially passing power on the highway.

- The best 7 seater car :) And the seats can all be down in seconds. That's why I bought this car. I need a 7 seater, but no minivans.

- 4Matic is amazing for snow. Never ever got stuck in snow, no matter how deep and icy.

- The dash and interior are nice and good quality.

- Amazing handling and steering response for a big car. I mean really amazing. I took it to the racing track.

The bad things:

It rusts so bad.

Very expensive parts, and only from the dealer. When the u-joint broke for the front 4Matic shaft, I couldn't fix the u-joint. Could only replace the whole shaft, and only from a dealer for 1000s of dollars. I ended up getting one from a junk yard.

Tensioner pulley was over $200. Ended up buying a made in China one for $80.

All rear sub frame bushings are bad, and the car bangs on bumps.

Overall it's a cheap used car. Very good for a winter beater, and very good if not the best seat configuration in a car ever. I will always buy used E Wagons for the future. You get a lot for the money.

Would you buy another car from this manufacturer? Yes

Review Date: 17th January, 2015

20th Jan 2015, 18:38

Don't go cheap on parts, if you can't find an "inexpensive" one. Never on a drivetrain part. There's a reason good parts are dear.

6th Jun 2015, 13:37

Had the same U-joint problem with my 2001 E-class 4-Matic. Shaft with the U-joint (as it was correctly stated, the whole assembly needs to be replaced) was $1,996 (Canadian currency), and the US was the same, not even any exchange benefit!

Bought a brand new aftermarket from a US manufacturer for $350. Fits perfectly, except the O.D. of the housing (a non-functional dimension) was larger. Not a problem during the installation of the unit, however was noticed (thanks God and others) by the technician who had to slightly grind the aluminum body of the engine. Without that minute customization we (or predominantly I) would be talking a major damage $. I've so far put 50,000 km on it and not the smallest problem with the u-joint has occurred.

In my opinion, the aftermarket unit is actually better than the original one, as it (the aftermarket) has old style lubrication (grease) ports. A do it your self service that takes 5 minutes every year or two.

The OEM unit did not have the lube ports, which caused its premature demise.

Another case of Mercedes designed obsolescence. Remember the (sealed for life) transmission fluid issue? Exactly the same. Sealed for life it is. However the OEM does not tell you how short that life will be.

2002 Mercedes-Benz E-Class E320 6 cylinder from North America

Summary:

Great looks, quality, safety, ride and handling

Faults:

Yes, my steering column squeaks as well.

Idle is rough or hiccups when warm in drive or reverse when stopped. It is subtle, but clearly there.

Some days not so obvious, but at stops it's noticeable.

On a run it purrs like a kitten.

Bought from the original owner. Plugs and wires are original.

40K original miles.

General Comments:

Love the car. Looks great, and overall runs great.

Good year, black on black.

Would you buy another car from this manufacturer? Yes

Review Date: 19th November, 2010

2002 Mercedes-Benz E-Class 320 from North America

Summary:

Beautiful, elegant, and graceful!

Faults:

Electrical issues, windows and mirrors are not working.

I also do not like how everything is so expensive to replace/repair, but I feel compelled to take it to the dealership and pay higher prices just because it is such a nice car.

The LED lights for the clock and driving gear indicator are not working. That is a $500+ repair for a $.25 part!

General Comments:

I love this car. This is the nicest car I have owned to date. It is my first car that was owned by 1 person.

I love how the car handles, and I LOVE how almost every day there is something new I learn about it. I had no idea how to get the rear head rests to go down until I accidentally bumped the button on the console!! That was the coolest thing! I really enjoyed picking on my mother-in-law and making them go down when she fell asleep!! I know, I am mean!

Would you buy another car from this manufacturer? Don't Know

Review Date: 10th October, 2009