After picking the car up "new" from the Renault dealership, within 5 miles the engine lost all power, and the on-board systems informed me of a fuel injection fault. Over the next 5 months the car had this problem occurring up to 10-12 times a day! The car was returned for repair 6 times, (days/weeks at a time), with Renault UK Ltd.knowledge. Yet, even after all this the problem was not resolved. In the end I had no choice, but to sell the car at a £3500 loss, as the dealer & Renault UK after some 5 months, were proving to be of no help what so ever.
If this were not bad enough, this was the 2nd.Laguna I have had, after the 1st.one was replaced by Renault for a engine fault.
I totally agree. I have had a Laguna dci since March 2002 and it has been off the road for 5 months. "Fuel Injection Warning" is all I get if I try and drive it. Renault don't want to know. The dealer is useless, worst than useless - awful. Please note that this problem was first highlighted by "Which" magazine and then reported in "The Guardian", so Renault know all about it - and they have so little respect for their customers that they just ignore us.
Let's hope Top Gear, or 5th Gear, or one of the TV motoring program's has the guts to report on this shameful behavior and awful car.
Check this out - http://www.guardian.co.uk/uk_news/story/0%2C3604%2C727970%2C00.html.
Maybe Mr Clarkson will pull them to bits at some point.
On the previous series of Top Gear on one particular show they had commented that they were going to buy an Avantime, but when they had approached Renault, for availability, Renault said that they would have an Avantime specially prepared for them... MMMMM... I wonder why?
I have a this car on a 52 Plate. It has now done 49000 miles and for the last three months I have had this issue of the Fuel Injection light coming on and a total loss of power. The rev counter sometimes goes to the red line and the car goes no where, another time I had to drive it with the foot flat to the floor doing a miximum speed of 40mph. The dealer states that they cannot find a problem with it!!!
This is a company car and I have some 16 months left to run with it, what a complete nightmare!!!
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I have a laguna on a 02 plate, in the early part of the year 2004 the car was off the road for a total of 8 weeks, they said they had fixed the problems, but just yesterday it all started again, the fuel injection lights come on and no power, it also makes the ESP fail along with a few other things, as with most the dealers are a disgrace and this said I will never buy a Renault again!