Faults:

After picking the car up "new" from the Renault dealership, within 5 miles the engine lost all power, and the on-board systems informed me of a fuel injection fault. Over the next 5 months the car had this problem occurring up to 10-12 times a day! The car was returned for repair 6 times, (days/weeks at a time), with Renault UK Ltd.knowledge. Yet, even after all this the problem was not resolved. In the end I had no choice, but to sell the car at a £3500 loss, as the dealer & Renault UK after some 5 months, were proving to be of no help what so ever.

General Comments:

If this were not bad enough, this was the 2nd.Laguna I have had, after the 1st.one was replaced by Renault for a engine fault.

Faults:

From new, car would start intermittently.

Bad gear changing.

Car would die at low rev's.

General Comments:

So far the car has been off the road for 15 weeks in first year.

I don't believe the dealer mechanics understand the technology to sort problems and repair.

Very poor back up and response from Renault. Until I employed a solicitor no one seemed interested.

Have replaced main computer (UCH). Starter Motor, Ignition System, new keys,

Navigation System and other parts involving computers.

Faults:

Trouble with engine electricity at 15000 km

Troubles with front disks brakes at 7500, 14000 and 23000 kilometers.

General Comments:

I got several little troubles with this car at the beginning, but it is a very comfortable and powerful car.

I often make long trips all over France roads and it is a real pleasure.

Concerning front brakes, there is a known problem on disks that are not enough strong to support the weight of the V6 model.

There is no problem to change it by Renault dealer for free.

Concerning this point, each contact I had with Renault was very good and repairs where done quickly and correctly.

Faults:

New wheel was leaking around valve.

Power Steering Leak

Drivers lumbar support cable broke

Lock mechanism on petrol cap broke.

General Comments:

Apart from the above minor points the car has been great, with 210bhp on tap you never have to worry about lack of power.

Unlike some of my previous cars Renault have introduced a new type of Air-con unit that from what I can tell doesn't sap any noticeable power when it's on.

Huge difference in dealer support, the one I bought from is useless for service, but the two I now use are fantastic, so good that I have bought another Renault from one of them.

I previously had a Laguna 1, which again also had a few minor problems, but it did 80k miles in three years and the main mechanics were perfect.

This version comes with the part cow interior which so far is holding up well - even with three rug-rats.

More toys than toys'r'us.

My only concern long term is those tyre pressure sensors - will they stand the test of time.

Faults:

Brakes cause steering to vibrate

Loud rattling from exhaust

Tyre pressure sensor failure (replace twice in a week)

Gearbox failure

All within a week of purchase.

General Comments:

Although this car has a lot going for it on paper, the fact of the matter is that if anything goes wrong, Renault customer service are not interested. Dealer knowledge is also lacking. It's a shame as the car is a fine looking and comfortable alternative to the likes of the Mondeo and Vectra.

Faults:

Power Steering failure

Brakes not properly bleed when new

Engine surging

Lots of minor things.

General Comments:

The car, although looking good, the reliability is not as I would expect from a brand new car.