You et that bit extra for your money compared to other cars in it's class
I have had no faults so far.
Drives and handles quiet well. Very comfortable to drive.
Feels solid on the road and extremely good under braking.
Would you buy another car from this manufacturer? Yes
Review Date: 28th November, 2003
A good looking car which does not live up to its promises
Turbo-charger replaced before delivery.
Gearbox replaced (twice)
Engine management system replaced.
Onboard computer replaced.
Tire sensors renewed.
Front disks
Headlining replaced.
Door seals replaced.
Tailgate mechanism replaced.
Air box replaced.
Dashboard dimmer switch replaced (Three times)
Exterior door handles replaced.
Have had many major and minor problems with the car (See list)
Renault and supplying dealer have shown very limited interest in rectifying faults.
Fuel consumption is nowhere near figures I was shown.
Overall, very disappointing experience all round and I will never buy another Renault.
Would you buy another car from this manufacturer? No
Review Date: 19th September, 2003
Over-engineered pile of junk
I am extremely glad that my company leases this car for me. If I had owned the car I think I would have suffered some serious stress on top of the massive inconvenience I have suffered.
In the space of 2 years I've had to have the following work carried out under warranty:
Reprogramming of fuel injection system.
The car went through a phase of switching to a "get home" mode and displaying the electronic system warning light. Until it was reprogrammed I had to stop the car remove the key card, replace it and then restart the car. This only started happening after the dealer had serviced the car.
New power steering hydraulics @ 20k miles.
New clutch @ 25k miles.
New fuel injection hydraulics @ 27k miles (diesel was leaking onto the exhaust manifold). The dealer had failed to spot this on 3 occasions. Each time I took it in complaining that I could smell diesel. They were only able to find on the last occasion as the car was belting out huge plumes of blue smoke.
New dashboard display @ 27k miles. The dealer refused to set odometer to correct car mileage.
I'm still not quite sure why it needed to be replaced; the dealer did it at the same time as replacing the fuel injection piping. I was so fed up with the dealer and the car at this point that I did not have the energy to find out why.
I've experienced continuous problems with the tyre pressure sensor system. It has had to be reset countless times. On top of that the valves on the tyres are so complex that they result in slight loss of pressure around the many internal seals they have, hence the warning lights have been almost continuously lit for the last 2 years.
Driver's seat squeaks.
Driver side electric window is faulty.
I've had very poor service from the dealer (Renault Leeds).
After the experiences I've had with this car I don't want to drive another Renault again.
I'm currently considering switching from a company car to a private one, just to get rid of it.
Would you buy another car from this manufacturer? No
Review Date: 16th August, 2003
I've also experienced problems with the tyre valves. As I unscrewed the valve cap the valve snapped! Luckily my local Renault dealer was just around the corner and could replace it, or so I thought.
An extremely uninterested sevice desk advised me "We don't do those, you'll have to take it to a tyre specialist". When asked 'Who' and 'Where', they didn't have a clue. Customer Service at it's best?
The worst car I have ever had
This will be my last update for this car as it will be going at the end of the month. Since my last report I have had the following issues.
A new set of credit card keys as the intermittent opening and closing of the car was becoming intolerable.
Interior trim on the passenger foot well fallen off.
Plastic engine cover fallen off.
Climate control not working. Only works as if it was air con only.
More squeaks and rattles that a very squeaky rattly thing.
General vibrations from the wheels while travelling at any speed.
Rear hatch still retails water. Therefore you have to stand back and wait for it to drain before loading.
Rough tick over.
This car has covered 56,000 miles and it really shows. This is a very bad car with poor reliability, poor driveability and dealers (you know who you are Olympian of Salisbury) who do not care in the slightest.
Will I miss this car? No, not at all. It was a very poor decision on my behalf to get this car. One that I hope will disappear quickly as I enjoy my new car.
Really there are much better cars than the Renault Laguna. Read the reports on this and other sites. We may be a little bitter, but our problems are real and your life could also be blighted. You have been warned.
Would you buy another car from this manufacturer? No
Review Date: 1st August, 2003
18th Aug 2003, 04:52
You should get a Mazda 6, it should last at least 150,000 miles in petrol or diesel form and is very unlikely to go wrong in any way.