2001 Renault Laguna Dynamique from UK and Ireland - Comments

I am extremely glad that my company leases this car for me. If I had owned the car I think I would have suffered some serious stress on top of the massive inconvenience I have suffered.

In the space of 2 years I've had to have the following work carried out under warranty:

Reprogramming of fuel injection system.

The car went through a phase of switching to a "get home" mode and displaying the electronic system warning light. Until it was reprogrammed I had to stop the car remove the key card, replace it and then restart the car. This only started happening after the dealer had serviced the car.

New power steering hydraulics @ 20k miles.

New clutch @ 25k miles.

New fuel injection hydraulics @ 27k miles (diesel was leaking onto the exhaust manifold). The dealer had failed to spot this on 3 occasions. Each time I took it in complaining that I could smell diesel. They were only able to find on the last occasion as the car was belting out huge plumes of blue smoke.

New dashboard display @ 27k miles. The dealer refused to set odometer to correct car mileage.

I'm still not quite sure why it needed to be replaced; the dealer did it at the same time as replacing the fuel injection piping. I was so fed up with the dealer and the car at this point that I did not have the energy to find out why.

I've experienced continuous problems with the tyre pressure sensor system. It has had to be reset countless times. On top of that the valves on the tyres are so complex that they result in slight loss of pressure around the many internal seals they have, hence the warning lights have been almost continuously lit for the last 2 years.

Driver's seat squeaks.

Driver side electric window is faulty.

I've had very poor service from the dealer (Renault Leeds).

After the experiences I've had with this car I don't want to drive another Renault again.

I'm currently considering switching from a company car to a private one, just to get rid of it.

Shame cause Renaults are generally good cars.

Renault seem to have few headaches with the early lagunas

new technology and all that.

Doesn't sound as if your dealer knows what he is about

deserves to loose his franchise!!!

You should get a Mazda 6, it should last at least 150,000 miles in petrol or diesel form and is very unlikely to go wrong in any way.

I've also experienced problems with the tyre valves. As I unscrewed the valve cap the valve snapped! Luckily my local Renault dealer was just around the corner and could replace it, or so I thought.

An extremely uninterested sevice desk advised me "We don't do those, you'll have to take it to a tyre specialist". When asked 'Who' and 'Where', they didn't have a clue. Customer Service at it's best?

Sounds a very similar problem to what I've experienced.

I to have a company owned Laguna 2 Dynamique.

I've done 45,000 mile in it from new ans I'm on my third clutch. The first lasted 15,000 miles, the second 23,000 miles. Every time my Renault Dealer in Cardiff has had the car to change the clutch it has come back with steering rack problems. The first time the rack was damaged where it wouldn't centre itself as you drove. I thought I was driving an early landrover. The second time it came back with a grinding sound from the rack which they eventually cured. But the noise is back and it's going back to the dealer next Monday to be fixed again.

The dealer has no idea what customer service is and it took me to make a pain of myself in the service eception before they would take my concerns seriously. Something I don't like doing.

There are numerous other problems with it, but I won't bore you all any more.

Safe to say I won't be having another Renault. I think it'll be a Ford Mondeo next time!

I have had a Laguna II from new - 36 months ago. Much as I love the car, I would like to point out the following work, which has been undertaken in the last 3 years of ownership:

1. NSF wing required refitting due to poor alignment.

2. NSF door trim replaced (loose).

3. Engine under tray rear retaining bolts fitted (were either missing on delivery, or fell out).

4. Three recalls for throttle peddle modification, ECU reprogramming and checks for water ingression into the ABS computer.

5. Entry card replaced (intermittent central locking function).

6. NSF door electric window switch repaired (retainer unclipped and switch fell back into door).

7. Drivers seat base recovered (broken retaining string).

8. Headlamp washer assembly replaced (nearside kept sticking in 'up' position).

9. Tailgate struts replaced (leaking).

10. Replacement tailgate strut replaced (leaking after 1 week).

11. Drivers seat lumbar support repaired (failed).

I should add that the car has covered a massive total of 21,000 miles during this period!

My experience with a Renault Laguna Expression 1.8 has been quite different because I bought it new in 2001 and have now covered about 50,000 miles with virtually no problems at all. It has been serviced by Renault Leeds and I have found their service facilities and general service to be excellent.

I regularly get over 40 mpg from this car on long journeys and between services it uses no oil. Altogether an excellent car and I would certainly recommend it to others

(I am a member of the Society of Automotive Engineers so do know a little about cars!)

I own a laguna 2.0 ide initial it has covered 68,000 miles it is on a 52 plate. I think it is a fantastic car, but let down by annoying faults which could be sorted by renault at a cheaper cost to the customer. example.

1. Had two new front tyres tyre pressure warning light came on and was told that only a renault dealer can configure the tyres to get rid of the annoying light,and they charged me nearly ninty pounds for attaching to a clip computer for five minutes.

2.Air conditioning gave up on the third time I used it took it to my local renault garage who refused to tell me what was wrong with it and wanted me to foot the diognostic bill of about £400 pounds before they would tell me if the warranty would cover it I refused to get the work done for a bit of cold air blown over my face.

3.The digital display light on the aircon gave up on me so on a night can't see the temp controls \ Renault customer service advisor told me "ahh yes there always going there about £400 pounds to replace and not covered under warranty your best putting up with it"

4.This summer I decided to take my car to Renault in Harrogate for a second opinion on the aircon not working they had it fixed in about two minutes they told me a wire had been disconnected from the battery.

Could this have been caused by the other Renault garage when it was serviced and were sorting out a problem with the engine managment system and they left a wire off the battery by accident. Ill never be able to prove it, but I have never touched the battery. The cost of this was £180 pounds a rip off, but glad to pay it a lot cheaper than £400 pounds for the diagnostic fault.

5.Headlight windsceen washers stuck.

6.Sunroof stuck.

7.Electric window stuck in safe mode to this day wont reset.

On the positive side the engine is good it's a very safe car. It looks nice, but I feel renault should drop the prices on just connecting it to a computer for five minutes to sort most of these problems out and do more product recalling to warranty and non warranty customers so RENAULT IF YOUR LISTENING PLEASE TAKE NOTE WE ARE NOT MADE OF MONEY IF YOU DID THIS I AM SURE A lot OF CUSTOMERS WOULD RETURN.Any of other customers who have had any problems like mine please e-mail me for advice.

Thanks Foyst2005 foyst@tiscali.co.uk

I bought a laguna in april 05 and have nothing, but trouble with it, I've had a clio and a megane coupe, but this the last renault I will ever go near. bought as a 51 reg I thought I was getting a good deal at £5000 being only 4 yrs old and having 18000 on clock, but after only 100 miles the engine management light kept coming on warning me to stop the car, the engine temperature was going up and down like a yoyo, but worst was still to come when the engine cut out every time I was slowing down, now I can't even get rid as I've just found out it's an import and I won't get anywhere near what I paid for it. nice car, nice extras, bad reliability, very dangerous, dealers not helpful at all=keep away, do not buy one EVER...

I bought a Laguna II 2.0 IDE, and found out that ECU is bypassed with some wires. Don't know what to do next. I'm desperate to fix and drive it, because I love the car.

I have been unfortunate enough to buy one of the 51 plate 1.8 16v Dynamique cars. It looks fantastic and for the first 3 months drove like a dream (apart from the tyre pressure sensor light being on constantly). It was eventually sorted and again ran well for a couple of months, but then the fun really started...

After driving a couple of miles, the electronic warning light came on and the car stalled at 30mph; hence, the PAS ABS were immobilised and I had a fight to stop the thing. When I restarted the engine, it was like a ghost was in the car just revving the engine at around 2000rpm.

I had an auto electrician come out to look who said I had 3 faults; throttle potentiometer failure, flywheel sensor problem and catalytic converter sensor faulty. Renault dealer quoted me around £1200 to fix the problems. I contacted a local supplier and sourced the parts for around £75 for all three. Renault must supply solid gold parts I think!!!

However I then took it to another specialist (Renault auto electrician) who found nothing at all wrong with the car apart from the tyre pressure was set to summer instead of winter! I left it for three days and was running great until today, when it has started doing the same again. Can anyone help with my problem as I am losing the will to live?

I too have had the same electronic problems on a 52 plate 1.8 Laguna dynamique. Sometimes the car cuts out whilst decelerating and just recently the car idles at 2000 rpm and will not accelerate or decelerate when using the throttle!

Did you solve this problem?

Regards

Andy, another Renault victim...

Renault Laguna - 2001 model (Y Reg)

Pile of steam. Problems with electric; electric windows; stupid - very stupid computer. Not had such a bad car in a long time.

Lots of technical advice on Parkers or RenaultForums.

I have renault laguna 2 mirage 2003 model, I used for 2 years now, but I don't encounter any major problems, sometimes warnings lights came out on the dashboard, if you see yellow warning lights in the dashbord it is your fault not the car, you have to re-start the engine again to reset the computer, when you insert the card wait for few seconds to disappear some lights in the dashbord then start the engine, if you do that you will never encounter the problem in the dashboard. if you see red warning lights in the dashbord means you need to be serviced your car.

If the engine stop on the traffic situation do not start the engine, remove the card first then insert again then start, if you do that you will never see any lights in the dashbord.

Hmm this is all very interesting. I have just bought a 52 plate 1.8 16v dynamique Laguna. From the day I bought it it has had the tyre pressure warning light on. Constant trips to and from the garage has only given me about 20 minutes driving without the warning light on in 2 months. I am back to the garage again this saturday when hopefully the problem will be sorted. This morning I had the 2 front sensors out, with a flashing warning light and blinking drivers side rear tyre sensor warning. I am hoping this was due to the minus temperature. I am hoping beyond all hope that I don't get a run of problems that other people have had with this car! So far I love the car, but am worried that it seems to have a history of niggling faults that work out expensive...