The door handles stick and don't always latch.
The dealership pointed out to me that if you pull the door handle on a slight angle instead of straight out, the handle will stick, keeping the door from latching properly. I have only owned the vehicle for 45 days and the door has not latched 4 times! This is a real problem. It flew open and almost hit another car. Saturn won't admit it's a problem and won't take responsibility for it. I'm seriously disappointed, I love the car and want to keep it, but this problem is a serious risk factor.
I too have had the exact problem you described and have been told the same thing. End result is I'm supposed to be getting 4 new Chrome door handles put on my XE model in the near future. Not sure how the finish of the part is going to fix a "engineering" problem, but I really can't complain till I get to that point should it not resolve. The road here has been long and I'm not really ready to type it all out, but it did take the help of the Chicago Tribune to get someone to call me back!