8th Dec 2005, 10:39
I own a 2004 vue, 4 cylinder 5-speed standard transmission.
Having previously owned a 2002 vue, I was surprised how much better the 2004 handled. The fuel economy is great, and the only problem I've had is a poorly installed hazard switch.
I think GM/Saturn should try a little harder to ensure problems are properly handled because I feel this is a well engineered vehicle. If more attention were given to quality assurance, I'm sure the depreciation on these cars would improve. Maybe the Saturn plant should have been built in Oshawa after all.
27th Jun 2006, 23:28
I own a 2004 Saturn Vue with the 2.2 liter engine and manual transmission. The vehicle has close to 30,000 miles on it, and I've had no problems whatsoever. Pluses include the sport package, people and cargo carrying ability, polymer panels, comfortable, controlled ride, and the excellent Saturn Service Department. I would recommend the Vue to anyone and think it deserves a second look.
Finally, I'm proud to support GM employees and retirees by purchasing GM vehicles.
2nd Aug 2006, 01:40
I bought my used 2003 Saturn Vue (standard) vehicle in 2004. The only problem I ver had was back in 2005, a year ago, when I could not turn the ignition key into the "on" position inside of the ignition switch. As a result, I was stranded and I had to call the dealer. The dealership called the tow truck service, who then arrived to picked up my car and transport it back to the dealership. It was the dealership, and who also took care of the ignitions switch repair for me.
Evrything worked out. I have enjoyed my Saturn Vue!
10th Nov 2006, 11:29
In Nov 2002 I bought my 2003 4 Cyl, Manual Vue. In the SECOND week the 1st gear would not shift. I had it towed to the dealer and they said a hose came loose so they replaced it, no charge. Two days later the gear wouldn't shift. I took it back and the dealer said the hoses were not bled correctly, so they "corrected" it again. A few days later, you guessed it, 1st gear wouldn't shift. Again we took it back to the dealer. They brought in technicians from the Tennessee plant to look at it. I told them I didn't want it. They gave me a courtesy car while they worked on it. I got my car back the next day and guess what? THE 1ST GEAR WOULD NOT SHIFT! They replaced the vehicle with one with better features, gave me the same price as the 1st one (which was cheaper) and when I asked what they were going to do with the defective VUE, the reply was that they were going to fix it and resell it. HA!
12th Jan 2007, 11:23
I purchased my 2005 4 cyl. vue brand new from the Saturn dealership. I was real happy with my purchase until my vehicle reached around 45,000 miles. My manual transmission would not shift for me. At first I related it to cold weather, but then noticed it had nothing to do with the temperature outside. I took it to the dealership where I purchased the vehicle and they told me nothing was wrong with it. My problems became worse. By the time I took it back again, it would barely stay in gear without popping out after I shifted. After I took it back a second time they told me it was my master cylinder and also my hydraulic system that was bad. They charged me $550 to replace. This will be the last Saturn I purchase.
16th Jan 2007, 13:26
I have a 2006 Saturn Vue with FWD and auto. Several times we have been unable to turn the ignition key to start the vehicle. It takes several aggressive turns of the steering wheel, from side to side, to correct the problem. The dealer has replaced the ignition switch assembly, but the problem persists. Apparently there are no service bulletins or recalls concerning this. Have others experienced this problem?
15th Mar 2007, 20:11
I am an owner of a 2003 Saturn VUE and have just recently encounter two of the key failures posted on this site (both problems began at 40K+ miles). All four of my wheel bearings had to be replaced ($1,500) and the two fuel sensors failed causing my gas gauge to read only half of the fuel in the tank ($500.00). I contacted the main customer service center at Saturn for assistance regarding the faulty products and I received a -$1,000 warranty coverage for the wheel bearings (reduce to labor only for $500.00) and had to pass on the sensor repairs as I couldn't afford the second additional $500.00 charge to fix them. As it's clear that both of these products on the VUE are of poor quantity, I don't understand why a recall hasn't been issued to resolve these chronic problems.
In addition, the plastic mount for the hazard button failed the first time is pushed the button and the hazard button fell into the dash. I asked about having it fixed and I was told, "Oh yeah, we are seeing a lot of these fail lately, its $59.00 plus labor to replace it". I refused to have such a simple item be replaced for such a charge. After months of seeing the button deep in the dash, I opened the plastic dash cover and taped the button back into the broken.05 cent plastic mounting and repaired it. Now the thing is solid and will never fall into the dash again. I can't believe that Saturn would sacrifice so much of their customer base to save on these poor/cheap products. It's clear to me that I will never buy a Saturn again and have lost any taste for any GM product.
16th Mar 2007, 07:16
So, in other words, your car is out of warranty and yet you still managed to get Saturn to cough up $1000 for a repair? And you're complaining?
I'm not suggesting that wheel bearings SHOULD fail (it's a common VUE problem), but it might be time to have a little satisfaction. Saturn was under no obligation whatsoever to help you out with the repair, but they did. And yet here you are complaining about it.
Cars are complex machines, no matter who builds them, and periodically require repair. Yep, maybe a Honda will have a few less repairs over the years--but you won't find a comparably equipped Honda for the price you paid for the Saturn. Time to grow up a little and begin accepting some responsibility.
14th Apr 2007, 20:40
The 2002 Vue I purchased definitely is a different kind of car for a different kind of person. Within the first two years, Shakes, rattles, grinds, road noise, poor bearings, differential howling, ignition problems, you really have to be a different kind of person to buy one of these things, I have never heard of a vehicle with so many problems in so little time. Never again general motors you lost my business, period.
25th Apr 2007, 21:23
I bought a 2002 Vue (4cyl, 5spd) a couple of years ago with 60,000 kms on it. Continuous headaches ensue. The front end groaned loudly whenever you corner. Saturn Kitchener, where we got it, said not their problem. When I took it in to Brampton Saturn, they said $1200 for new front end strut bearings and an alignment - and this might not fix the problem. You want me to drop $1200 into the front end of a car with 60,000kms on it, and you can't even tell me what the problem is? Saturn Canada said, 'the vehicle is off warranty, we are not responsible, we have no plans to address anything like this... have a nice day.'
The Vue got the same mileage as a buddy's Subaru Impreza wagon on a ride down to Florida, it carries the baby comfortably, I think it looks cool. Am I disappointed? I look at the Honda sitting in the driveway next to the Vue with 250,000 kms on it, and only a muffler change on the books, and I regret giving them a chance.
The Vue still creaks and groans, but the tires don't wear unevenly, it now has 120,000kms on it, creaking and groaning all the way (unless it's a really cold winter day). I'm not embarrassed when I drive the Honda.
I won't buy another Saturn, it's a shame, the Vue is a pretty vehicle that fits a niche I like (4cyl, 5spd), too bad about the greedy dealers, indifferent head office and what looks like some shoddy engineering. Saturn: think indifferent.
All dealers and companies will do as little as they can get away with, it's just with the Honda I never had to deal with them in the first place.