2020 Toyota Fortuner SW4 SRX 7-Seater 2.8 16V Turbodiesel from Brazil
Summary:
Outdated, Overpriced and Overrated
Faults:
Rattles from day one that the dealer can't get sorted.
I have complained directly to Toyota and they can't be bothered either.
Automated tailgate needed four attempts from the incompetent dealer to fix.
Still rattles like crazy and now I think the entire body flexes when going around tight corners.
General Comments:
I needed a 7-seater 4x4 as the 2017 Camry V6 would be useless in the muddy countryside. And since I had a good experience with Toyota, then logically I decided to switch from the Camry to the Hilux based SUV.
I wish I hadn't... Anyway, on to the review.
OK, first off the good stuff:
- It's very capable at off-roading.
- Performance is... Surprisingly OK considering it weighs almost 2.2 tons and only has 204 hp on tap. The 509 Nm of torque certainly helps.
- Seven airbags, electronic stability control as standard and it's got an NCAP five-star safety rating.
The ride is appalling, the handling is a joke, the steering is heavy and slow, the fuel consumption is atrocious for a diesel.
Transmission has a mind of its owns and sometimes it downshifts when it's not needed. Dealer says it's normal... OK, then...
The seats lack lumbar support, the the wood on the steering feels cheap and nasty, the infotainment system is dated and dangerous to use, reverse camera doesn't have rear-traffic alert.
The Fortuner's adaptive cruise-control is useless and so are the front parking sensors that only cover the corners of the car.
The Fortuner just feels outdated and reeks of cost-cutting; from the manual handbrake to the horrible third row folding arrangement, which rattles and squeaks like crazy.
Can't lock the car from the automated tailgate like you can in a Mitsubishi Pajero Sport, which comes with electronic parking brake and handles better, though it's much less powerful than the Fortuner.
Level of technology and standard equipment leaves a lot to be desired, given how much it costs. Insurance is very expensive and Toyota's warranty is useless as I still have to pay a small fortune for periodic maintenance.
Oh and reliability is not that great either; my 2021 Fortuner is a rattle city and I had to go to the dealer FOUR times to fix the automated tailgate and they still can't fix the interior rattles.
All in all, an outdated, overpriced, overrated 4x4.
Worst car I have ever owned.
And it's a Toyota... Oh what an irony.
Would you buy another car from this manufacturer? No
Review Date: 29th November, 2025