2003 Toyota RAV4 Base 2WD 2.0 from North America
Avoid at all costs
Infamous RAV4 ECM/Transmission problem. Luckily I caught it within days and have sent the ECM for repair. Here's the deal.
Toyota has been swarmed with these RAV4 repair orders, and does little about them. I was 2 months over the warranty when my ECM failed. I called Toyota, and was told time and time again that they would do nothing. A supervisor called me to tell me the same thing, and that we had no customer loyalty, even though there are 3 Toyotas in the house, and practically hung up on me before I was done speaking. This is a poorly engineering product that leads to a failure, but Toyota does not see it that way. A computer is not a wear and tear item, and should not break ever, leading to more repairs. I could understand if the transmission broke on its own, but how in the 21st century does Toyota screw up soldering resistors to a computer board, a task that is 100% robotically controlled? The ECM probably needs a layer of weather-stripping to keep moisture out and the contacts happy.
Regardless, this is utter nonsense. I feel bad for people paying thousands of dollars to fix their transmissions, because Toyota does not give a damn about its customers a second longer than they have to.
Selling all 3 of our Toyotas, and will NEVER buy their overrated trash ever again, Scion and Subaru included.
Aside from that issue, I have to change headlight and taillight bulbs on this car yearly, because they don't last for some reason. Driver's window goes down halfway and gets stuck and won't come up. Driver's door lock actuator stopped working and has to be closed and opened manually. Key-fob remote works whenever it wants to. Rust is forming in the rear wheel-wells.
This level of issues is unacceptable for a "quality" made vehicle that only has 74,000 miles and is driven by a 55 year old lady! I have not had half as many problems with my Honda Civic, which mind you is nearly twice as old (1997), has twice the miles (152,000), and is driven by me, a 24 year old, who is harder on a car than his mom.
Rough ride, underpowered, poor sound deadening, all of which I could get over if Toyota would look after its customers.
Would you buy another car from this manufacturer? No
Review Date: 1st July, 2013