Blower motor for defrost freezes in cold weather. Will not work until car has been warmed up - this makes it impossible to drive in cold weather.
(Car was built in Mexico)
Alarm system is faulty - does not appear to be connected to drivers door. You can open this door with the car security system armed and the alarm will not go off.
The drivers door will not set off the interior lights.
The headlights can be left on with no audible warning when you leave the car.
The monsoon speaker on the drivers door crackles and ruins the sound of the stereo.
The expensive tires on this car failed at 32,000 Km. The Goodyear Eagle brand retails at $200.00 each, but according to Goodyear, they are rated for only 60,000 Km. Dealers do not warranty tires. Buyer beware - they won't fix your flats for free either. I purchased new tires from Goodyear (Fountain Tire) and they provide free flat repair and road hazard warranty. You should also be aware that the factory tires are only rated for dry pavement (NOT snow or rain). V.W. uses them because the Jetta has no governor and can reach high speeds. These tires will run safely at high speed - when new and on dry pavement.
Fuel injector pump failed at 28,000 KM. VW would not provide warranty. It cost me $3000.00 to replace. This included four trips to the dealer. The dealership didn't provide a rental car until we literally screamed at them. The Jetta was eight months old at the time.
The windshield washer pump reservoir line blew off and emptied the fluid onto my lane way. Car was two days old.
The air conditioner is supposed to signal the engine speed to increase when it cycles. Mine does not work and has caused the engine to stall on several occasions - usually when I try to make a left turn at traffic lights in heavy traffic.
Windshield molding shattered in the cold last winter.
Factory wiper blades failed during first winter - car purchased in December.
Floor mat fasteners continue to break - dealers keep gluing them back together.
Front leather seats are heated on a 1 to 5 dial. Only 3 and 5 actually work.
I am sure there is more that I have forgotten.
I have complained beyond belief.
I called V.W. Canada (located in Michigan U.S.A.) and filed a complaint.
I called V.W. service managers and complained, general managers and complained and changed dealers three times.
I followed all owners manual procedures.
I filed a complaint with C.A.M.V.A.P..
This is the Canadian Motor Vehicle Arbitration Plan. I followed through with a hearing against two dealerships and the provincial representative.
C.A.M.V.A.P. is a scam. These people don't even follow their own rules! My rights were violated several times and I was lied to by their arbitrator. I would not advise anyone to use this option to resolve problems with Volkswagen. GO TO COURT AND SUE!!! C.A.M.V.A.P. is funded by the manufacturers and you wave your rights to go to court when you use them.
The Volkswagen I owned befor the 2002 Jetta GLS was a 2001 Jetta GLS loaded. Almost, identical to my current lemon. I managed to make them take it back at 26,000 Km. It was a electrical nightmare and no one knew how to fix it. The problems were mainly in the luxury package and not controlled by computer. V.W. only employs parts installers, not real mechanics with the ability to troubleshoot - Prove me wrong V.W.!!
Anyone thinking of buying one of these better have won the cash for life lottery to keep it going.
If you find yourself thinking of entering a Volkswagen dealership please keep the following instructions handy.
I) Upon reaching the front, side or rear door of the dealership, rotate your feet (body to follow) 180 degrees.
Ii) Place hands firmly over ears to avoid hearing the V.W. sales propaganda.
Iii) Run, preferably screaming back to your vehicle or current mode of transportation.
Iv) Find your nearest Internet cafe or Internet capable computer.
V) Log back on this site and review my submission again, because your obviously not the sharpest pencil in the box!