2002 Volkswagen Jetta Reviews - Page 70 of 81

2002 Volkswagen Jetta GLS 1.8T from North America

Year of manufacture2002
First year of ownership2002
Most recent year of ownership2003
Engine and transmission 1.8T Automatic
Performance marks 1 / 10
Reliability marks 0 / 10
Comfort marks 2 / 10
Dealer Service marks 1 / 10
Running Costs (higher is cheaper) 10 / 10
Overall marks (average of all marks)
2.8 / 10
Distance when acquired97 miles
Most recent distance25000 miles
Previous carToyota 4Runner

Summary:

REPORT your VW defect!

Faults:

This car is plagued with problems. Whatever you do... DO NOT PURCHASE! My personal experience with this car is unfortunately replayed over and over again, by others that have purchased a Jetta. My 2002 1.8T Jetta is a disaster, to sum it up. Faulty, faulty and a hunk of metal held together by rubber bands! Just a mere sampling of what has taken place since date of NEW purchase. Please understand, these issues will happen to ALL Jettas, as they all roll off the SAME assembly line, glued together with the SAME products.

* Ignition coils... FAILED twice (recognized problem by VW, but will ONLY REPLACE once your car dies!)

* Radio wiring... FAILED twice.

* Windows... Fall into the door (recognized problem by VW, but will ONLY REPLACE once you lose your windows!)

* Car SURGES automatically... Issue stated by many, but not recognized by VW as a problem. The car literally will not stop once you brake, and once you do stop, is revved up and STILL tries to take off. Maybe this justifies the need to replace the brakes!

* Door/window seals... FAILED since day of ownership! This is also a problem NOT recognized by VW. Moisture enters the car and destroys it!

* Peeling interior... FAILED. The coating put on ALL "plastic" type material on interior of car (door handles, console, buttons) literally blister and peels away. Your car looks 10 years old instantly. KNOWN PROBLEM and recognized by VW... ONLY if your car is under warranty.

General Comments:

This is just a small list of the issues that I currently have wrong with this 1.5 year old car.

Please report any/all issues that you may have with your Jetta. VW is far from consumer friendly, and their sales are showing this. Many buyers will NEVER purchase a VW again, just do your research, as there are plenty of facts stated by consumers of this faulty product. They might look like a good car for the $$, but you could lose a lot more than $$ with the defects in these cars.

REPORT YOUR DEFECTS - YOU can make a difference and protect others!

http://www-odi.nhtsa.dot.gov/cars/problems/complain/

Would you buy another car from this manufacturer? No

Review Date: 12th July, 2003

30th Mar 2004, 08:47

Steven - I can't believe while reading your post - you piece of hunk car is "exactly like mine". Please email me - I would love to chat and see where you're at - I see you posted 12/03. thanks. Sue (sallieri@scottmadden.com)

31st Jul 2004, 11:47

Next time don't buy the car if it has a scratch etc. They WILL fix it to sell it!

2002 Volkswagen Jetta GLS 1.9 TDI from North America

Year of manufacture2002
First year of ownership2001
Most recent year of ownership2003
Engine and transmission 1.9 TDI Automatic
Performance marks 8 / 10
Reliability marks 0 / 10
Comfort marks 5 / 10
Dealer Service marks 0 / 10
Running Costs (higher is cheaper) 9 / 10
Overall marks (average of all marks)
4.4 / 10
Distance when acquired18 miles
Most recent distance29000 miles
Previous carFord Explorer

Summary:

A huge disappointment

Faults:

The windows of this car have rattled since day one. They also have a lot of wind noise.

The fuel gage has never worked correctly. I have had the sender replaced three times.

The cup holders are terrible. Poor design and cheap materials.

The arm rest fell apart with about 5,000 miles on the car.

The cloth seats are showing signs of wear already. Everything sticks on the seats. They always look like they need to be vacuumed.

Transmission speed sensor failed.

Blower motor is out of balance.

Radio fuse has fallen out several times.

I have never seen a bigger owners manual for a car. The problem is that it tells me nothing that I need to know.

I could go on and on.

General Comments:

I have wanted a diesel car for a long time. The diesel is peppy and fun to drive past the fuel pump. The rear seat is way too small. If the seats were moved just two inches back into the trunk it would make a huge difference.

The fit and finish on this car is the worst I have ever seen. I am currently looking to replace this car with something more reliable and comfortable. Dealer service is all, but non-existent. Worst choice in cars I have ever made. Buyer beware.

Would you buy another car from this manufacturer? No

Review Date: 12th July, 2003

24th Jul 2004, 21:42

Hilarious. Made me think twice about pending Jetta purchase, although this one is a 99 for $4500 and the armrest handle is already broken.

Average review marks: 5.6 / 10, based on 265 reviews