18th Aug 2004, 13:57

I have a 2002 Jetta GLS and my car has been in the shop several times. Small things, but inconveniences nonetheless.

1) I got the upgraded "monsoon" stereo system, and I'm currently on my 3rd radio. The first 2 died for no apparent reason within 3 months of buying the car.

2) the spring that holds the gas tank door cover shut pops out.. on the 3rd one.

3) my car has been into the shop 3 times in the past month for problems with the control arms. Theres a horrible creaking sound. The first time they couldnt find the noise. The second time the repaired the bushings and tie rods. Now I'm getting the creaking grinding noise again coming from a different part of the car.

I have NO COMPLAINTS about the level of service I've received at the dealership. Theyre always very nice and more than accommodating. In spite of this, I do not think I will purchase another VW. I shouldn't have to deal with problems like this from a car that's less than 3 years old.

16th Oct 2004, 19:57

I also have a 2002 Jetta GLS 1.8T. My husband and I have always been VW owners, but this is it, this is the last!! This car has been in the shop 16 times and it only has 32,000 miles on it!!! AND, it is about to go back in because the check engine light just came on AGAIN! They have replaced the ignition coils 2 or 3 times, replaced the Mass Air Flow Sensor, replaced the Transmission Control Unit, replaced both front seats after they both broke, and replaced clips in both front windows after they fell down into the doors! The check engine light is now on more time than it is ever off!! Fortunately, the warranty has covered all repairs, however, it is a HUGE inconvenience to have to keep taking the car into the dealer that is 30 miles away from home! We are currently talking to a couple of Lemon Law lawyers to get a professional opinion, and at the very least, we will be trading in this car in another year when the warranty is up! I would love to hear from others that have had similar problems! My email: vkrojas@yahoo.com.

14th Jan 2009, 09:06

I'm sorry to read all this stuff on here. I have owned 3 Jettas, a '94 GL, '04 TDI and currently '07 2.5. I would probably still have the 94 if I didn't get in an accident (there is absolutely no one within 40 miles that I trust to work on VW's). The TDI I took on a trip to all 48 states in 30 days with my son in 2006, put 13,450 miles on it and the only problem I had was to change a fuel filter. I love my '07 Jetta, by far my favorite of the three. I wish you all the best with yours.