2002 Volkswagen Jetta GLS wagon from North America - Comments

10th Nov 2006, 17:39

Ironic how Jettas all have the same problem around the same time. I know 3 people with the same car and we all know what's going to happen next... if one car has a bad water pump, then they all do. Anyway, I just started experiencing a mini flood inside my 2002 Jetta when it rains... water seems to be coming in from an area between the glove box and the side panel on the front passengers side of the car?? The seals on the door are fine... no water leaks through the door. Any suggestions? I checked the tire wall and that seems fine.

The other new problem is that when going through relatively large puddles (but not larger than something you might see after a heavy rain), the car squeals like there is no power steering fluid in the car. Anyone else have a similar problem or know what it is? My power steering fluid levels are OK and the noise has been confirmed in a 2nd Jetta.

10th Nov 2006, 22:32

I too have experienced the passenger side rear and front floor flood problems. I have a 2000 VW Jetta that recently began flooding. I'm not sure why since whenever it has rained before heavily this was never an issue. If the weather stripping is replaced, will it be stopped? Not only does the flooding occur, but so does the condensation. Winter is right around the corner and I am afraid that frost will make the car undriveable in those conditions.

12th Nov 2006, 01:00

My 2002 Jetta Wagon GL is also having a bad case of the wet floor problem (so did my girlfriend's former car, 1999 Beetle). Are there any diagrams somewhere of where the drain holes are so we can try to unclog them ourselves?

I consider myself to be a "gentle" driver, but I have yet to obtain anything more than 28 MPG (2.0 l, automatic), even with proper tire pressure and going on flat terrain at a constant 65-70 mph, no a/c, no heavy load... How do you get up to 30?

12th Nov 2006, 06:29

I have a 2003 Jetta TDI. Last winter we noticed the passenger side front and rear carpets were getting wet and staying wet. The carpets had dried out over a dry, hot summer. Then one day at the end of the summer the car was getting washed and we noticed the carpets were wet again. I think this rules out water coming in from underneath the vehicle. Since then the problem has gotten worse. We have had the vehicle into the dealership 3 times to try to find the leak, with no success.

14th Nov 2006, 15:33

I have a 2002 VW Jetta that I bought brand new in August of 2001. Over the course of the last four years, in the midst of heavy rainfalls in PA, three times my car became drenched front to back on the passengers side.

Each time I called VW and they did not take responsibility for it because they said I did not clear out the drain in the door well.

My insurance, thus far, has paid for the internal parts to be cleaned and detailed. They told me VW has to fix the root of the problem.

I never heard of this before, and have owned a number of other cars in the past.

The car leaks all around the passenger (front) door, top to bottom, water pours in at the foot well of the door and also water soaks into the seams around the front passenger windshield, around the visor, and the side window.

To me this seems like a defect.

I would like to see a recall on this because I do believe it is a manufacturing flaw.

If anyone knows how to get this problem resolved, how to get VW to take responsibility, please contact me.

T_Fisher@nesbittgraphics.com.

15th Nov 2006, 01:04

I have a 2000 Jetta. I have water in the passenger side. I called a windshield repair place and they said it's the sunroof drain plug that is causing the problem?

15th Nov 2006, 11:48

I just wanted to give everyone an update about my 2002 Jetta with the water problems on the drivers side front and back floor. I've taken my Jetta to a family friend who I know I can trust and he seems to think the issue is a clog. Apparently there are drains beneath the hood of the car that get clogged and cause water to back up into the heat box, which then filters into the car. He checked the seals on my windows, doors, and windshield, and they all seemed fine.

I really hope that this will fix the problem, but I'll let everyone know once he repairs it and we get enough rain to test it.

15th Nov 2006, 19:02

All of these problems are right on with my 2002 Jetta Wagon. About 4 months ago, my passenger side floor gets completely saturated during every rain-storm (drizzle or pour). I have already caulked and sealed the windshield, antenna casing, sunroof and door frame, and still WET...

Looks like we all got a bad batch! We'll probably need new doors to fix the problem, and hopefully someone can make progress on getting a successful recall passed so that VW foots the bill. Please let me know if this happens, Thanks.

Daveyseeg@yahoo.com.

16th Nov 2006, 18:23

After my posting of 10th Nov 2006, 17:39, I did some research on the water leak in my Jetta... Internet research as well as calling the dealership. Sorry if this is a bit long, but I figure at least someone will understand what I'm going through and hopefully it'll help those with the same problem.

I started with the dealership first. I called them and they told me the first place to start looking for a leak was the sunroof drains, because they may be clogged. The website below offers a great explanation and pictures on where the four sunroof drains are located.

http://forums.vwvortex.com/showthread.php?1909676

My first step was to figure out which of the four drains was clogged. I took a watering can and poured water in the sunroof drain that I thought was leaking. (in my case, it was the front passengers side drain.) While I was pouring the water, I had someone look at the nipple (end of the drain) in the door. We saw that the nipple wasn't allowing for 'free flow' drainage. I continued to pour water in the drain, then I noticed that water was entering the car from between the glove box and side of the car, which confirmed that this particular drain was the problem. My next step (according to the dealer) was to take a pair of scissors and cut off the end of the nipple (rubber piece that sticks out of the car door). They said that the nipple was probably filled with dirt and debris, causing the drain to back up and flood my car. I cut off the end of the nipple, some debris came out. Thinking I had solved the problem, I once again poured water in the sunroof drain. This time the water was free flowing from the nipple, but as I poured more and more water in the sunroof drain, I noticed that the inside of my car was still getting wet.

At this point, I was fairly convinced that debris was not the problem, but rather that there was a hole somewhere in the drainage tube, which was allowing the water to leak into my car. I called the dealer again and said that my drain was now free flowing and no debris was blocking it, then asked what they recommended. They told me they have would need to take a look at it, but I'd probably have to get the sunroof drain and tubing replaced. When asked the cost, I was told that the drain tube (part only) would be $10, but the labor cost would be substantial. When then dealer said the cost would be substantial, that worried me.

So, I went back to the Internet and found that replacing a sunroof drain does indeed require a lot of labor intensive work. From what I can gather, panels on the exterior and interior of the car need to be removed to access the drain tube, which runs from the sunroof to the door. I am now debating what to do... my new thought is that because so much body work and labor are involved, my next stop is the auto body repair shop. I figure if anyone can take a part a car and put it back together, then an autobody shop should be the place.

So the saga continues... in the meantime I have a garbage bag taped to my roof to prevent water from getting in. It has worked, it just looks a little more than ridiculous on a 2002 Jetta.