2002 Volkswagen Jetta GLS wagon from North America - Comments

13th May 2007, 03:33

I have posted an earlier message regarding a soaked interior when it rains, with my 2001 Jetta. I am very interested in any information regarding progress or help needed to pursue a law suit. No one should have to pay to repair and obvious defect in design. Please email me with any progress on getting Volkwagen to pay for the repairs, ktdrav2005@yahoo.com.

5th Jun 2007, 15:00

I just discovered this water problem in my 04 jetta wagon. I have the wetness the smell and I don't know if its related, but my EPS warning light sometimes comes on while driving.

I am completely disheartened after reading these comments. I'm bringing the car to the dealership to see if they can fix it. (A bit optimistic I know) Anyway, I have been trying to arm myself with all information so I can hopefully direct them in the right direction. I don't want to have it "fixed" only to end up with another pond the next time it rains. I fiddled with the driver side sunroof drain nipple which was a bit clogged. I got it to run clear, but I have a hard time believing that this is the culprit. The passenger side was clear and its not like the water drips from the roof; It seems to come from dash as best I can tell. The water is on driver side foot-well and a bit at floor of backseat.

Any suggestions for dealing with the service dept. on this?

13th Jun 2007, 07:22

I am so glad I discovered this board! I have been experiencing water on the drivers' side for about 3 weeks now, after rain. This morning was the worst; a big puddle at my feet. I just called my dealer and the woman did not sound surprised at all. She told me it was clogged sunroof drains and they could fix it for $150. But, from reading everyone else's experiences, I'll be pleasantly surprised if that really fixes it.

14th Jun 2007, 08:29

I have a 2002 Jetta "Swamp." Mine has a sunroof, leaks from the interior lights and post rainfall, houses a small swimming pool on my passenger side door. I take excellent care of my car and am appalled at the lack of quality I have received from my "dream car." Count me in for any action taken...

Amyspece@hotmail.com.

17th Jun 2007, 22:30

I have a 2000 VW Passat that I have loved driving. Now, the puddle in the back passenger side is making me think I need a new car. I took my Passat to the dealership about two months ago and paid $800 to have the sunroof drains cleaned out and the carpet pulled back and dried. I thought my problems were over.

My car is constantly in my garage at home or parked in a parking garage so it doesn't get wet very often. After driving in a small rain shower two days ago I discovered the water had returned to the back passenger floor. I'm calling the dealership tomorrow. I hope they can resolve this problem rather than lose another VW driver.

25th Jun 2007, 16:47

I just got my car back from the VW dealership and the claim to have found the problem and fixed it! The explanation for the standing water on the back passenger floor was a leak in the passenger mirror housing. Here's hoping they are correct and my car remains dry.

27th Jun 2007, 10:25

I can't believe what I am reading either... All of us with the same problem, but in different countries.

We have a Golf 1999 and live in northern Germany, where it also rains a lot. There is a huge "permanent" puddle of water on the driver's side (back seat area) and in the emergency wheel's enclosure as well. We definitely hear some water swooshing around when we drive, and live in a mildew jungle. Is there anybody else who also experiences random EPS light switching on? Could that be related to the humidity?

We drove the car to the dealer to check on the water infiltration problem. The good news is that the drains of the sunroof are not clogged. The bad news is that we don't know why water accumulates in the car.

German Volkswagen dealers are just are "miffed" as their American counterparts. If anyone hears of a good class action in Germany, let me know! vonseeckt <at> hotmail.com.

5th Jul 2007, 18:34

I agree with the above.

5th Jul 2007, 18:49

I own a 2003 Jetta wagon and have had all the water problems described above. The padding under my carpet is now mildewed and the car gives off a toxic stench when I get in it. I was told by the dealer that I need to maintain the drains, keeping them clean of all debris, and indicated the fault was mine. I was not informed of any such maintenance when I bought the car and the dealer obviously did not do any when I had it in for regular check-ups. I've checked the manual and there is nothing in it that addresses this issue. The dealer said they would correct the problem for a cost of $1,000. This is clearly a design flaw on the part of VW!! They should take responsibility for it!! I am writing directly to the CEO of VW, telling him of my problems and referring him/her to this site. We should not be discussing how to solve this problem ourselves. We should find a good class action lawyer. I'm going to start looking.

12th Jul 2007, 03:07

German Golf update:

Turns out that the rubber/plastic part that separates the back wheel from the actual car (driver's side) was cracked and that water was coming in from there when we drove.

The part in question was cheap, but not the labor and cleaning/drying fees! 1000 Euros later, our car is still dry after a week. Lets hope its stays that way.

So the lesson here is that these cars can have leaks from everywhere...

22nd Jul 2007, 23:53

My 98 Jetta has been leaking on my pass floor board for a few months now also. Only when the A/C is on and I take a turn. The A/C also almost cuts out at this point.

25th Jul 2007, 14:52

2001 jetta with a sunroof leak to passenger front. I put a plastic straw in the nipple to hold it open and flushed water down. Even with the nipple completely open, water still leaks onto the passenger front floorboard.

10th Aug 2007, 16:44

Same problem here!

My 2003 Jetta has been leaking from around the hood lever for about 9 mo. The water gushes in every time it rains. It began to smell musty, but I hadn't realized how bad it had gotten. Yes, I had a wet shoe when it rained, but I thought I had been drying it out well enough. Now, my boyfriend refuses to get into my car. He says he can't stand the smell (I guess I had grown used to it.)

We cleared every drain and again today it is leaking.

I love my Jetta and I don't want to have to sell it.

This all started before my warranty was up, but now I am 600 miles over the warranty. ☹

20th Aug 2007, 20:08

2004 VW Golf GLS TDI- Leaks water in the passenger side back seat. I have had the drain blown out, however, the problem comes back. Other problems I have had are, diesel lines freezing even when treated for cold weather, antifreeze line breaking (before recall), air bag light going off, recall on heated seats, recall on brake lights, headlights burning out quickly.