2000 Jaguar S-Type 4.0
A very expensive piece of junk
My transmission began acting up at 44,000miles. I took it in for service and they told me everything was fine. At 51,000 miles the transmission went totally bad and I took the car back in for service and Jaguar is saying that it is not their problem and they want to charge me 6,000 dollars for repairs at my cost. They are refusing to stand behind their car because they say the warranty expired at 50,000 miles. The service is very nasty now.
I thought Jaguar stood for quality. The car is very beautiful.
Would you buy another car from this manufacturer? No
Review Date: 24th January, 2004
9th Apr 2004, 13:51
I am having the same transmission problem with my S-Type Jag. It started before 50K miles, but the computer did not display warning codes. When it did show codes, the car had 54K miles on it. The Jag manufacturer (after speaking with two reps) said "when it's over, it's over!" (meaning the warranty). I am truly disappointed with the car. I love the way it looks, but cannot keep it running. I am in my 8th week of renting a car. Hopefully, one more week and I will have my car back. A reputable transmission dealer is replacing my transmission and he told me that many S-Types are in transmission shops across the nation with the same problem.
Just before the transmission failed, the Jag dealer finally found where the horrible burned oil smell was coming from. My coils were leaking oil on my spark plugs. Oh, by the way, this happened just after the 50K mile warranty expired. However, a week and $800 later, it was repaired.
My experience with Jag reps was not pleasant. I believe they could learn a little more about what customer service is. Yes, the Jag is an exotic, beautiful car, but you don't see many on the road. In my opinion, poor quality and service and a manufacturer who will not stand behind their product is the reason.
I only have one thing to say about all this. When it's over, it's over!!! I will never own another Jag!!!