2002 Chevrolet Impala LS review from North America

Transmission at only 10,000 miles.

Stereo quit working at around 13,000.

Brakes wear incredibly fast.

Cruise control failed.

I picked this car over a Chrysler 300M and another Ford Taurus and now I'm really not sure why. It is a very nice looking car, however, its mechanically challenged. since day one, minor things have been been happening, like the windshield wipers quitting. But when you have to replace a transmission at only 10,000 miles, then there is something wrong. the dealer was not pleasant to deal with and they tried to blame it on me. I take excellent care of my vehicles with oil changes at every 3 thousand miles and all required maitenence at the required times. Thanks to that, I had a 1997 Ford Taurus that I kept for 160,000 miles with hardly any problems and my wife is still driving her 1996 Dodge Intrepid with almost 155,000.

The second problem I had was first, all the stereo lights failed, and the dealer said that I had to replace the entire stereo to fix it. shorty after, the entire thing quit and I had to replace it.

The Impala does have a decent ride and acheives decent highway fuel mileage.

The 3.8 may look impressive, but don't be fooled, its hardly what its cracked up to be. it provides adequate power, but it certainly isn't neck-snapping.

GM needs a lot of work on this car as well as the rest of their line of cars. The quality just doesn't stack up to the others.

Thank God, I've traded it in and i am totally happy with my new Chrysler 300M