8th May 2005, 16:39
I agree with the above poster... get all of the documentation when you drop the car off. The service writer should be giving you a copy of this when you drop off the car, stating each issue that you would like addressed. If the service writer and dealership care about you as a customer, you should also be provided a loaner car for the day, which my Chevy dealer does. Upon picking up your vehicle, the cashier should give you a copy of all warranty items completed. I would also suggest that you bond with your service writer. It has made all of the difference in the world the customer service that I recieve. He was instrumental in getting the dealer to take my lemon 04 Malibu back and replace it with an Impala.
14th Jun 2005, 22:28
Sounds like you got a bad one or something. These are great trucks, and I have fallen in love with mine. See if you can get a new one, that way you don't have to buy an under-powered, over-priced explorer.
26th Aug 2005, 14:27
On the fan clutch, keep in mind that these are designed to fully engage at idle speed, thus the fan will sound as if it's roaring at low speeds. This should release once you accelerate and allow the fan to quiet down there after. If you live up north, this fan will remain engaged in cold weather longer, outside air temp definitely affects engagement/disengagement of the clutch. Once the vehicle begins warming up, the clutch will release, allowing the fan to run slowing (Quieter). To understand is to tolerate, it's perfectly normal. I have a 2003 EXT with 39,000, only replaced the windshield wiper module, other than that, great travel vehicle.