2002 Chrysler Town and Country Reviews - Page 3 of 4

2002 Chrysler Town and Country LXI V6 from North America

Model year2002
Year of manufacture2002
First year of ownership2004
Most recent year of ownership2007
Engine and transmission V6 Automatic
Performance marks 6 / 10
Reliability marks 4 / 10
Comfort marks 9 / 10
Dealer Service marks 7 / 10
Running Costs (higher is cheaper) 4 / 10
Overall marks (average of all marks)
6.0 / 10
Distance when acquired23000 miles
Most recent distance63000 miles
Previous carPlymouth Voyager

Summary:

Comfortable, but needs a lot of repairs

Faults:

Where do I begin- I have been saved by the extended warranty many times.

Needed to replace fuel cap.

2 sets of brakes in almost 3 years.

Grinding noise in wheels- inner sway bushings? never heard of them, but they needed to be replaced at 40,000 miles.

Leaking transmission fluid at 43000 miles, covered under extended warranty.

Squeaking bearings in back wheels. Fixed, Covered under extended warranty.

Liftgate pistons needed to be replaced at 45000 miles. The new ones are acting up again one year later.

Power sliding doors frequently don't function correctly.

I live in NH and need a good snow vehicle, which the salesman told me it was because of the traction control. I can't get out of my own driveway without studded snow tires. The traction control isn't that impressive. This means I need two sets of tires, which adds up.

The key gets stuck in the ignition frequently and steering locks up. This is my newest problem.

Most recently, at 62000 miles, it started leaking like a fountain- transmission fluid, oil in two places, bad water pump, and the heating lines were leaking coolant. the extended warranty covered $2500 of repairs. It took a week to fix.

If you purchase a Town and Country, get the extended warranty. It has been a big savings, but still a hassle to have to bring in the car and get a rental. The service people know me from being in so often.

General Comments:

On the other hand, the space is great. We fit 2 dogs, 2 boys, bikes, skis and sometimes even an extra family inside. It is a great road trip vehicle. I love the drivers seat, especially the arm rest, which seems trivial until you drive a long distance without one.

The leather seats are great and love the seat heaters.

I owe two more years on my loan, but I really want out of this van. I am tired of being inconvenienced by the repairs and I need a better snow vehicle. I am looking at buying a Toyota Rav4 for much better reliability.

Would you buy another car from this manufacturer? No

Review Date: 30th October, 2007

2002 Chrysler Town and Country Limited, FWD 3.8 from North America

Model year2002
Year of manufacture2002
First year of ownership2002
Most recent year of ownership2006
Engine and transmission 3.8 Automatic
Performance marks 6 / 10
Reliability marks 6 / 10
Comfort marks 10 / 10
Dealer Service marks 2 / 10
Running Costs (higher is cheaper) 3 / 10
Overall marks (average of all marks)
5.4 / 10
Distance when acquired15 miles
Most recent distance48000 miles
Previous carHonda Accord

Summary:

Mixed feeling, doomsday is coming

General Comments:

Purchased is solely because of the zero percent financing for five years.

Overall, the car has 48,000 miles in 4 years and no major mechanical problems.

Let’s start with the positive.

This van is really comfortable. Really a great drive. You do not get tired over a long distance drive, unless my daughter is screaming in the back seat. Seats are fantastic, leather is very nice. Child car seats fit very nicely. Removal and reinstallation are a snap.

Now, I will report what I do not like. This is a random list, as I think of it.

I have the wipers, it drives me nuts that the wipers operate toward each other, instead of with each other (I hope that makes sense.) The slowest intermittent setting is still too fast.

The van hydroplanes easily and the traction control is a joke.

The interior wind noise is ridiculous. You really need to speak up if you want to have a conversation with a second row passenger. You have to yell to a 3rd row passenger.

There are too many buttons on both the steering wheel and for the climate control. Too confusing. I’ve never heard of an “Auto High” and “Auto Low” setting for the climate fan speed. Automatic is supposed to automatically set the fan speed.

Auto side doors fail to close electrically about 2 out of 6 tries. The tailgate fails to open electrically about 50% of the time. It always fails when you're a carrying a baby and have a folded stroller ready to be put in the trunk. Both of these issues have been repaired and adjusted number of times by the dealer, with no improvement.

I really wish the heated seats worked well. These are far from European heated seats. The heat is marginal, at best. The heated seat switches, however, look very nice on the dash.

The 3rd row seats weigh a ton. We have the split 3rd row, and I do not ever bother to remove the seats because of the weight.

Make sure you have lots of spare bulbs for both the interior and exterior.

Speaking of bulbs, typical of Chrysler, the headlamps are pathetic. These “improved” headlamps are not bright enough on an unlit street. The headlamps are for show only.

The rear window washer just dribbles down the window. There is no stream. Not really effective.

My van does mostly city driving in bumper to bumper traffic. We get 14 MPG. The rare highway trip yields 19, at best.

As far as repairs, there was some rattle that was caused by some bent bracket under the car. First the dealer tried to tell us it was bad fuel. After I yelled a little and got my salesperson involved, they replaced the part, just before the warranty was over.

The battery left us stranded in a parking lot in the 3rd year.

I now have a piece of weather stripping that has torn. I’ll probably replace it myself.

Overall, the car will be paid up in exactly one more year. I will pray that it will hold up mechanically. I really like the 2007 Nissan.

Would you buy another car from this manufacturer? Don't Know

Review Date: 10th July, 2006

14th Oct 2008, 13:50

I have the exact same car, and most of my experience is quite the opposite.

15th Oct 2008, 19:31

Opposable wipers are annoying? Too many buttons? Please!

The combination of complaints about poor mileage and hydroplaning are an indication of driving too aggressively, which is not the car's fault.

Average review marks: 5.6 / 10, based on 14 reviews