2002 Citroen C5 Reviews - Page 4 of 10

2002 Citroen C5 Exclusive 2.2 HDi from UK and Ireland

Model year2002
Year of manufacture2002
First year of ownership2002
Most recent year of ownership2004
Engine and transmission 2.2 HDi Automatic
Performance marks 8 / 10
Reliability marks 4 / 10
Comfort marks 9 / 10
Dealer Service marks 8 / 10
Running Costs (higher is cheaper) 4 / 10
Overall marks (average of all marks)
6.6 / 10
Distance when acquired13000 miles
Most recent distance38500 miles
Previous carCitroen Xantia


Nice car, but I'm not sure whether I'd buy another one


Both front door locks failed to open.

Button on Cruise Control Stalk persistently stuck in when selecting higher speed.

Passenger side window opens by itself and will not stay closed when put in closed position.

Found car to be unlocked in the morning, when I'm sure I'd locked it at night.

Sometimes the headlights come on when too dark and their automatic operation has to be by-passed They also stay on when it is bright.

Headlights flicker. This is particularly annoying on the motorway.

Rear suspension bumps nosily.

General Comments:

This car is my seventh Citroen.

The car is very comfortable over long distances and a pleasure to drive. It is a big improvement on the Xantia, however the Electronic faults should have been ironed out before it was put on the market.

Would you buy another car from this manufacturer? Don't Know

Review Date: 30th December, 2004

12th Jul 2008, 12:56

I too have same fault with passenger window driving down. It won't stay closed; anybody know why? Only way to shut it is to do it up millimetre by millimetre.

2002 Citroen C5 LX 2.0 HDI from UK and Ireland

Model year2002
Year of manufacture2002
First year of ownership2004
Most recent year of ownership2004
Engine and transmission 2.0 HDI Manual
Performance marks 5 / 10
Reliability marks 6 / 10
Dealer Service marks 6 / 10
Running Costs (higher is cheaper) 5 / 10
Overall marks (average of all marks)
5.5 / 10
Distance when acquired64000 miles
Most recent distance68000 miles
Previous carCitroen Xantia


The C5 seriously needs scrapping and rebuilding


Driver window clicked when opening and closing. whole unit had to be replaced.

Rear door would not unlock, lock had to be smashed off and replaced by Citroen.

Car judders when in traffic or pulling away from junction, clutch replaced by Citroen, problem still exists.

Third gear has had to be replaced on Gearbox.

Seat adjuster had to be replaced.

Oil leak on clutch and engine.

Headlight dim or switch off while driving, very dangerous on motorways.

Car locks itself for no reason, I have had to climb out of the driver window on one occasion, the car has locked my 3 year old daughter inside on two occasions.

Had a recall for wheels by Citroen.

Accelerator cable had to be adjusted three times, while pulling away at junctions or accelerating in general, throttle was floored.

Car has failed to start three times in the morning.

According to Citroen, since the car has done 68000 miles and is now two years old, this is now classed as an old car and that faults are now inevitable. Pretty appalling really.

General Comments:

I must admit that Citroen have put right most of the faults.

Headlights still dim or switch off.

Central locking still locks itself.

Car still judders.

Being truthful, the car rides superbly on the motorway, but for general town use etc the car performs unreliably.

I explained to Citroen that previously I had a Xantia, Turbo Diesel, bought it at 70k and sold it at 160k, fantastic car, not a thing went wrong for 6 years. Whats gone now Citroen.

Would you buy another car from this manufacturer? No

Review Date: 6th December, 2004

17th Mar 2005, 02:38

Worrying. I too am a Xantia fan and have had one car covering 200k almost fault free and my current one has done 180k needing only a thermostat and radiator recore.

I contacted Citroen to see what warranty they offered on the 19 computers allegedly secreted in the C5 - err, none really other than the standard 3 year mechanical you are on your own.

I'm gonna buy a SAAB next!

2002 Citroen C5 Exclusive 2.0 HPI from UK and Ireland

Model year2002
Year of manufacture2002
First year of ownership2002
Most recent year of ownership2004
Engine and transmission 2.0 HPI Manual
Performance marks 7 / 10
Reliability marks 3 / 10
Comfort marks 8 / 10
Dealer Service marks 5 / 10
Running Costs (higher is cheaper) 6 / 10
Overall marks (average of all marks)
5.8 / 10
Distance when acquired0 miles
Most recent distance89650 miles
Previous carVolkswagen Passat


Could have been a good car, dreadful reliability.


Cooling fan would not turn off. Relay replaced twice.

Rear tyre wear uneven so had to have the complete rear axle assembly replaced.

Clutch judder developed and had to be replaced.

Immobiliser fault displayed. All electrics failed. AA call-out, had to disconnect battery to reset.

Anti-pollution fault has been painful. This last time resulted in the total loss of power, very frightening on the motorway. Petrol pump replaced and now waiting to see if this is the cure.

Vibration problems. Wheels have been balanced 3 times (once at Citroen dealer) at dealers who can balance these special centre-less wheels. Still have the vibration problems. Will have to put up with this for 4 months until car is changed.

Has had two safety recalls, one for the handbrake and one for a safety download?

General Comments:

Whenever you lift the tailgate you get water running into the boot.

Very quiet for motorway miles.

Very smooth ride.

Would you buy another car from this manufacturer? No

Review Date: 15th October, 2004

12th Dec 2005, 14:16

I agree with the other users and have had many of the same problems.

An additional problem I have is total electrical failure. This means, that all electrical components cease to work, i.e. wipers, lights, air con, radio/CD for a period of 3 to 4 seconds and then it all comes back again. Very disconcerting when driving on motorways in bad weather and heavy traffic, and not knowing when it will happen again. Two Citroen dealers have been unable to resolve the problem, and now the car is out of warranty, there's no interest from them.

Average review marks: 7.2 / 10, based on 38 reviews