1996 Daewoo Nexia GLXi 1.5 from UK and Ireland
A cheap car, for a very good reason!
The first Daewoo I purchased developed a leak in the foot well. Despite only having owned the car from new a few months, Daewoo refused to replace it from new. They did (eventually) replace it with a car returned from a previous owner.
I have had the car serviced from new, by the main dealer. The cam belt was replaced by them at the 4 year service. This belt failed only 16000 miles later, causing £1000 of damage. Daewoo have said I am to blame by missing the last service by a few months. They have refused to assist in any way. The customer complaints manager was dismissive from the beginning. He initially refused responsibility before he had investigated the facts.
The car now sounds poor and is running badly. This is disappointing on a main dealer serviced car, with only 46000 miles on the clock.
Not only will I not buy another Daewoo, but several colleagues have said they have been put off by the poor response.
Despite having written to the Chief Executive on several occasions, I received no reply direct from him. Even when I was complaining about the poor response from customer services, my letter was passed to customer services to deal with.
Would you buy another car from this manufacturer? No
Review Date: 17th June, 2002
5th Sep 2002, 17:10
Well, I have little sympathy for you situation if you are one of those type of people who doesn't ogranise the appropriate servicing of your vehicle. If you had had the car serviced the fault with the cam belt would have been detected and the subsequent costs and damage to your engine avoided.