1999 Dodge Durango SLT 360 from North America
At 25,000 miles. coolant leak, dealer charged warranty for water pump, timing cover gasket, thermostat housing gasket, this was of no cost to me. Dealer actually replaced o, ring at water pump. All the above work was done in less than (4) four hours. At the same time of the coolant leak I reported a transmission noise. Dealer claimed noise is normal.
At 35,500 miles. noise in front end, dealer charged warranty for lower control arm package, (2) two ball joints, this was of no cost to me. Dealer actually replaced (2) two lower ball joints. Dealer also did front wheel brake job, $300. cost to me. At the same time of this repair I again reported transmission noise. Dealer claimed noise is nommal, road tested car, NO PROBLEM FOUND.. Now at 50,000 miles. car dosn`t move noise in transmission has gone away!!!. Dealer offered to posibly replace transmission goodwill IF I can show that I serviced transmission (3) three times. I do not tow, race, plow, ect. Dealer dosn`t know whats wrong with transmission!. trans shop in town does?? how could this be?. Area reps don`t return calls. Service writers don`t follow customers orders,car went into the shop DEC.2 on, DEC.6 the car was still on the lift at which time I told the service writer to put the trans pan back on, oil in it, and put the car out side. DEC.7 the car was still on the lift!!.
Would you buy another car from this manufacturer? Don't Know
Review Date: 9th December, 2002
27th May 2003, 10:30
Steve, I have a 99 Durango and I have a giant list of problems that were fixed by my dealer after I bought the truck last October (used). Now my water pump needs replacing any my rotors on my brakes need replaced. I had a lot of transmission problems and it is due to the engine is too big for transmission. It can stand the power it has. Now I think the new Durango's are built to withstand the power, but the 98, 99 and 00 all had these problems. Don't feel bad I'm in the same boat with all the mechanical problems of a durango. I ready to sell!