2000 Dodge Intrepid review from North America

The timing chain broke on my 2000 Dodge Intrepid this past Sunday (July 25, 2004).

The car has approximately 73,000 miles on it and was in great working condition.

The car was towed to a local auto mechanic who looked at the car and told us the timing chain problem is significant in both the Intrepid and the Concord. He told us it will cost up to $8,000 to fix the car (I'm assuming the fix is to drop a new engine in the car plus labor).

My son contacted Chrysler Customer Service yesterday and spoke with a woman. He got no where with her and asked to speak with her supervisor. He was told that she doesn't have a supervisor -- then she hung up on him. My son was not rude when speaking with this woman.

Today I phoned Customer Service and spoke with a male customer service representative. He told me there have not been enough phone calls (i.e. complaints) regarding the 2.7 liter engine for Chrysler to have a recall. Please call Chrysler Customer Service and state your complaints.

After viewing other websites, I have read that the 2.7 liter engine has a major design flaw which Chrysler, in theory, is aware of, but refuses to repair or recall.

Four things you can do:

1. Call Chrysler at their 800 number and submit your complaint.

2. Go to www.bigclassaction.com/submit_form.html and add your name to the list.

3. Shapero & Roloff Co. LPA are collecting names in order to file a class action lawsuit.

4. Go to Bill O'Rielly's web site and let Bill know what's happening. He's a go getter -- perhaps he will assist.

Other websites also suggest contacting 20/20 and Dodge.