1999 Dodge Neon R/T 2.0 DOHC from North America
It should have been offered in YELLOW, 'cause it's a Lemon!!
At 1901 miles the clutch "exploded". Daimler Chrysler replaced (warranty).
Approx. 6k miles rough idle, 4 new plugs and reset computer (warranty).
Approx 12k same problem, new plugs, and computer update (warranty).
At 21k head gasket, and oil sending unit replaced (had to call DC to get it fixed under 7/75 added care with $100 deductible).
Now at 29k I took the car in for a few "little things" to be fixed. The list is : Outside door handles squeak, the power windows "clunk" when going up or down the clutch pedal has an occasional "clunk", the A/C smells like roadkill.
The dealer says these are all characteristic of the Neon, and "normal". These are all minor in my opinion, I can live with them.
The biggest problem is the power sunroof. It doesn't open. The dealer said "it needs a new roof assembly, motor is good". The bad news: NONE of these parts/repairs are covered by the 7/75 added care "signature Service Contract" The cost will exceed $2,500 for all the repairs. I will be calling Daimler Chrysler, and Chrysler Service Contracts Inc. to try and get this resolved.
I have called Daimler Chrysler, and Chrysler Service Contracts Inc. to try and get this resolved, here's the quotes from both:
Connie at CSCI said "It's rare to see these problems on such a low mileage car, but the only thing covered is the window regulators, you have a nice day now, bye."
Martin at Chrysler Customer Service (It's only their name) called the dealer that has the car, (put me on hold and hung up on me in the process). Called back and Martin told me "dealer said he's not replacing the power window regulators because he doesn't feel that the "clunking" is anything serious, and there will be no assistance from Chrysler on any of the other needed repairs, have a nice day, and thank you for choosing Daimler Chrysler (ain't that a slap in the face...).
Would you buy another car from this manufacturer? No
Review Date: 16th July, 2003
21st Dec 2004, 11:09
I have a 99 neon. The noise in the sunroof is caused by the track assembly, where the cable connects to the track to open and close the roof. The track costs about $150.00 and is fairly easy to put on as long as you are good at puzzles. watch for small pieces. I don't know why the dealer would tell you $2500 to do the work unless they are too lazy or can't figure out the problem. You will have to take to roof apart to find out what track is bad. Also check the 6 adjusting screws are kept tight in the frame of the glass that connects to the track.