2004 Hyundai Santa Fe 2.4 from North America
Good little SUV, but the dealership service is lacking
When we took it for a test drive; there was a noise that sounded like a belt slipping. We bought the car with promises from the dealer that it would be fixed.
Turns out it was something in the transmission. The dealership kept trying different things to fix it, but every time (3 times) it still made the same noise after we drove out of the dealership. They finally replaced the entire transmission under warranty on the 4th trip in...
A sensor in the engine went defective very shortly after I took the car to get the timing belt changed out (regular service interval). Since this sensor was very close to the timing belt, I think the mechanic may have damaged it while he was replacing the timing belt. $700 for that repair. The dealership of course cut me no slack, and dismissed my claims that they may have done something wrong.
Good fuel economy. Lots of storage space. Comfortable seats.
Would you buy another car from this manufacturer? Yes
Review Date: 14th June, 2011
23rd Jun 2011, 15:46
If it was the crank shaft position sensor, and if it went bad after the tech replaced the timing belt, then yes, he damaged it. That sensor is located on the front of the motor behind the timing belt gear on the crankshaft. It's very easy to damage if someone is not careful. I'm sorry you had this happen.
22nd May 2012, 08:09
Original poster here.
Thanks for the comment about the crank position sensor. I knew I wasn't crazy.
The SUV has been working fine with no problems other than regular maintenance type stuff. The only thing I'm noticing now is that there is rust developing in the rear wheel wells, where the metal body meets the rear plastic bumper. I'm actually noticing this on most of the Santa Fes of this vintage. Since the car is still running so strong (175000 kms), I really want to take care of this rust soon, so I don't lose the car to rust before losing it to a major drive line repair.
What I didn't mention in my previous review, is that this car has a really annoying 'ticking' sound in the dash somewhere that I usually only hear at highway speeds. It is beyond annoying, and has been there since I got the car at 96000kms.