Want to force Jaguar and Ford to take action? They can be forced by the U.S. Govt to reimburse us or recall the cars if you help. Take action.
My manual clutch blew out at 46,000 miles; defective design, NOT driver error. I know and will prove it.
30 minutes of your life: Write 2 letters and complete one online form.
Jaguar President Michael O'Driscoll
555 Mac Arthur Blvd
Mahwah, NJ 07430
Ford Executive Chairman William Clay Ford Jr.
Dearborn, MI 48126-0685
And file a complaint on the Dept of Transportation website, link below.
http://www-odi.nhtsa.dot.gov/ivoq/. 20 minutes of my time for a possible positive resolution.
Great detailed form, asking all of the right questions, enabling DOT to track manufacturers and hold them accountable for their problems, not to become our problems.
In my professional experience, when unhappy customers voice their concerns with the facts, then management will listen. With enough complaints recorded, then the companies will have the real facts to fix the problems.
The US Dept of Transportation is the agency we pay to track all of the problems with vehicles, then with enough records, they force the manufacturers to fix it. Remember the Lemon Law?
This is how it all happens. One or two letters and online at a time.