At 70.000 miles I took this vehicle into the Chrysler Dealership for a recall involving possible problems with the Reverse gear.
At the same time the car required a Serpentine belt, new battery cables, also the Air conditioner and Heater did not operate properly.
I would never have gone to a Dealership, except for the recall issue, however, I assumed that the problems were minor in nature, and that there should be no surprises.
Well, I was wrong.
My car was in and out of the Dealership for a week. The Mechanic who was working on my Jeep sparked my battery several times during that week.
The Electronic Message center was destroyed by his actions, along with many other electrical problems throughout my Jeep that still exist today. I have to keep one of my battery cables disconnected when the vehicle is not in use because of an electrical drag on the battery. The Dealership has denied all responsibility, by saying that"sparking of the battery by the charger cables could not have caused your Message Center to go out".
I am currently in the process of repairing all of the electrical problems through the use of a local mechanic, at great expense, in order to get my Jeep back in good shape.
I have lost all faith in Dealerships to service their products in a fair and just manner. Past and present experiences have finally taught me this lesson.
After reviewing some of the comments regarding my 1995 Jeep Grand Cherokee Limited, I agree with the persons who wish to file a Class action suit against this company who will not support it's customers.