2002 Kia Sportage 4 cylinder from North America
A lemon with a terrible warranty
This vehicle was excellent at first. Now it has developed a serious problem. It will not go over 55 miles per hour. It has very little power and cannot accelerate so I am afraid to take it on the highway.
This car was the best model they had, loaded with features. It has been carefully maintained since new.
At this point it has a serious problem which the dealer refuses to repair in spite of the fact that it came with a 100,000 mile warranty. The dealer states that at 35,000 miles the vehicle requires a $1700. maintenance program. In addition the same maintenance has be be done at 70,000 miles. At this point they state that the timing belt and numerous other parts must be replaced to maintain the warranty. There was no mention of this during the purchase of this vehicle. The dealer states that all Kias require the same program at 35,000 miles, not much economy there. Since there is only 1 dealer in the state I have no other choice, but to deal with them.
It is obvious the warranty is worthless and it will cost a fortune to get this fixed. It may be a minor problem, but independent mechanics don't want to touch this little SUV.
You would be wise to avoid this make and model. Don't be fooled by the generous warranty it is filled with loop holes so dealer's don't have to honor it.
Would you buy another car from this manufacturer? Don't Know
Review Date: 15th May, 2006
17th May 2006, 02:23
Sounds to me like you didn't follow mainteinance procedures clearly mentioned in your OWNER'S MANUAL. Have you ever read the thing? The dealer is not responsible for you never having read it. Now, $1700 does sound rather expensive. What state do you live in? I would make a few calls to other Kia dealers in other states and ask the service department what they charge for the 35000 and 70000 mile mainteinance service. With any luck your vehicle isn't too damaged and can be brought back up to proper running condition with proper mainteinance.