2003 Mazda Protege 5 from North America - Comments

26th Apr 2006, 02:54

"Sell it while you still love it!"

What things have gone wrong with the car?

Water pump leak, needs to be replaced. Quoted almost $600 by Mazda for this. A bit excessive.

Intake manifold shutter valve. Something about the screws that hold it on were not torqued correctly, became loose, wrecked manifold cover. Whole thing is being replaced at Mazda's expense, which is nice, but they act like they are doing me a favor. They did not bother to tell me of course that this is a pretty common problem (or why would they fix for free). And a google search of "intake manifold shutter valve Protege" confirms this. Apparently I was lucky, mine was only loose, other peoples screws came right out and entered cylinder, which wrecks the engine. At that point Mazda won't fix for free. Why didn't they check the screws during one of my many maintenance visits BEFORE I encountered this problem though? Symptoms: rough engine while in idle, ticking noise which increases with RPMs.

Both headlights went as soon as warranty expired (convenient).

Very fun to drive with just me, but throw 2 friends in, or 1 big one, and it turns into a slug.

Windshield has had 4 chips in it. Seems to chip EVERY TIME a rock hits it.

General comments?

Car was fantastic until about 80 000 kms. Now its seems one thing after the other. I waited about 5000 kms too late to sell.

Does look good, very roomy interior.

Litres/km not quite what advertised.

Not really a reflection of the car, but service is horrible!!! Maybe cause I'm female, but they treat me like I'm five years old. So patronizing. Or maybe it's just cause they know they sold me a lemon.


26th Apr 2006, 11:59

Kinda sounds like my experience with Ford over my Focus's bad fuel pump: Covered under recall... but did Ford ever call me about any recall? No. Did they act nonchalant like they were doing me some great service? Yes. Admit no fault is the way it goes.


23rd Dec 2007, 12:36

You need to go to mazdausa and REGISTER! If you do that with your VIN number, you will see that the intake valve has been recalled. Afterall, people do buy and sell cars and how do you expect Mazda to know you have bought one of their product without registering? The onus is on you.

As to dealer experience, I am sorry it happens to you. But the recall for the intake valve came out in 06 (maybe 05) so it's not like they know that since they sold the car as new. And even though the Pro5 span only two model years, only certain VIN is affected. Bottom line is if you want to keep your car in good shape, it takes one call to your Mazda dealer and you are 17 digits away from finding out any recall. If you don't like your dealer, try another one.


16th Nov 2008, 23:33

It seems to me that the manifold screw problem has been well documented in other forums such as Mazda 3 club.com, All world Data.com and and Mazdas247.com etc. etc. and the only reason the recall stuck is because of the emissions problem that the EPA figured that the loose screw would cause, not anything to do with the motor damage it creates... They know what a loose screw in an intake manifold will do!

Unfortunately this IS a very serious problem, and Mazda should have let ALL their dealers (at least in secret) know about this VERY SERIOUS PROBLEM ASAP (We are fully registered with our dealer), So that proper inspections could have taken place by the dealers.. (we are fully registered owners) They know the issues with these 03 cars and they even know about other problems such as the rear stabilizer bar bushing blowing out after 60,000 KM. It is unfortunate that I am Canadian and I can find only the American source of the recall (recall #3005c). Yet my car comes from the same place the other recall cars came from, and has the same defect that the recall mentioned. I will keep you posted on any comments from Mazda of Canada and any "fancy talk" from my local dealer.

BTW...When we purchased our car from our Mazda Dealer our 03 Protege5 had 20,000km on the clock, but when my wife showed up for her 24,000 km inspection at the same dealer, she was chastised by the dealer for not having the 18,000 inspection done, saying it would void her warranty.

.. My wife reminded them that she bought the car at 20,000 from the same dealership, and the matter was dropped by the dealer... Not a very good start with the dealer!

I will keep you posted about the results.

Oh BTW my next car will be a Honda!

My old 1987 Honda Civic is still running and has over 200,000 on it, and has only had 3 brake jobs, 1 brake booster, 2 timing belts, 1 alternator, 1 rad hose replacement and one clutch replacement!

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