2002 Mercedes-Benz A-Class Reviews - Page 2 of 2

2002 Mercedes-Benz A-Class 140 Avantgarde 1.4 petrol from Italy

Year of manufacture2002
First year of ownership2002
Most recent year of ownership2005
Engine and transmission 1.4 petrol Manual
Performance marks 5 / 10
Reliability marks 6 / 10
Comfort marks 4 / 10
Dealer Service marks 10 / 10
Running Costs (higher is cheaper) 9 / 10
Overall marks (average of all marks)
6.8 / 10
Distance when acquired0 kilometres
Most recent distance72000 kilometres
Previous carFiat Punto

Summary:

Expensive, dull, boring, definitely not a genuine Merc

Faults:

Rattles from the power steering, fixed by dealer.

After a "hard driving night" I was unable to use 2nd 4th and reverse gears. Problem solved by dealer.

Engine makes strange noises, camshaft was the reason, fixed by dealer, cost a lot of money.

Rattles from the interior just after 5000 km on the road.

Drivers seat broke and started moving when accelerating - braking.

Air condition failed, replaced mechanism, cost a lot.

General Comments:

It is a nice car and super roomy. However it is very dull to drive, and many times I prefer to take a taxi rather that driving it.

Steering system is nothing special, just turning the wheels left and right.

Very very expensive to buy, but dealer was very helpful and fixed some problems even when guarantee expired (bravo!!)

It sounds very dull too and I don't urge to bring up the revs.

It is slower than my previous Fiat, but its relatively high torque helps when overtaking.

Handling is a problem, since ESP in many cases works overtimes. If it wasn't for ESP, this car may be a wreck.

Would you buy another car from this manufacturer? Yes

Review Date: 3rd April, 2005

4th Apr 2005, 03:48

"Hard drivung night" So you were racing it. You deserve any problems that come from your racing of the car. Too bad the dealership couldn't find out about this.

28th Nov 2006, 02:14

Um, "hard driving" and racing are two different things though. A car should be able to with stand hard driving, and therefor wouldn't matter if the dealer knew or not.

2002 Mercedes-Benz A-Class Elegance 1.4 petrol from UK and Ireland

Year of manufacture2002
First year of ownership2003
Most recent year of ownership2003
Engine and transmission 1.4 petrol Semi-Automatic
Performance marks 7 / 10
Reliability marks 8 / 10
Comfort marks 9 / 10
Dealer Service marks 10 / 10
Running Costs (higher is cheaper) 8 / 10
Overall marks (average of all marks)
8.4 / 10
Distance when acquired1400 miles
Most recent distance8000 miles
Previous carPeugeot 306

Summary:

Versatility with a slightly hard ride..

Faults:

Sticky passenger side electric window. This was quickly rectified by the dealer.

Service counter failed and required resetting. This is irritating as we no longer are able to identify accurately the next service required. Interestingly, the same thing happened to my parents A-class at about the same mileage (5000)

General Comments:

We bought the car as an exdemonstrator from Exeter (with 1,400 miles). Their service was excellent and their after sales care (via their Taunton satellite) has been superb. Large discounts can be achieved this way and we had a reduction of nearly £3000 for 1,400 miles! The guarantee was transferred and we also received mobilo-life cover. Check the Mercedes website for lists of exdemo. cars at dealers.

The car is wonderfully versatile and suits our needs as a city car during the week and a get away vehicle for the weekends brilliantly. The standard of equipment in the Elegance is excellent and I would recommend paying the extra for tat little bit of luxury. The classic I hired on holiday recently was rather basic.

Like those before me, I have to comment on the ride which is particularly harsh. Whilst this is a minor concern in day-to-day driving, and won't be noticed on motorway runs, it does make me wonder whether the thing is going to shake itself to bits someday... I certainly wouldn't recommend this car for rough tracks and country lanes.

Finally, if you live in an area with lots of windy roads you might want to think again as the vision-obstructing pillars on the A-class make driving hairpin bends a new form of gambling!

In summary, great design, extremely versatile, but ride lets it down.

Would you buy another car from this manufacturer? Yes

Review Date: 12th June, 2003

24th May 2005, 10:12

Update: May 2005.

The car has had rather a lot of problems:

1. New steering column

2. New rear suspension coils

3. Wiper failure

4. Very creaky windows

5. New engine!!! Yes - a new engine!

So, the verdict is that I'm not at all happy with the build quality and reliability of my A-class. I do still think that the design is great and the car does still meet my requirements. However, Mercedes clearly didn't get the engineering right. In fairness, they have sorted out each problem and bore the cost of the new engine despite the car just being out of warranty. So, their service is a plus point!

2002 Mercedes-Benz A-Class Elegance 1.6 from UK and Ireland

Year of manufacture2002
First year of ownership2002
Most recent year of ownership2003
Engine and transmission 1.6 Manual
Performance marks 3 / 10
Reliability marks 3 / 10
Comfort marks 6 / 10
Dealer Service marks 0 / 10
Running Costs (higher is cheaper) 2 / 10
Overall marks (average of all marks)
2.8 / 10
Distance when acquired0 miles
Most recent distance13000 miles
Previous carVauxhall Sintra

Summary:

A car full of faults

Faults:

Underneath covers fell off.

Excessive Tire damage and wear.

Rusty Wheel nuts

Electric Window program fault.

Seat adjustment broke.

Front driver seat fraying.

General Comments:

The car lacks any real drive and the brakes are not consistent.

General wear and tear is extremely high.

Would you buy another car from this manufacturer? Don't Know

Review Date: 24th January, 2003

Average review marks: 6.7 / 10, based on 5 reviews