A 98% well designed car, poorly built
Power Steering Hose blew at 9,000 mile
Power Steering Hose blew at 24,000 miles
Power Steering hose blew at 37,000 miles
Tape player & navigation systems replaced at 37,000miles
AC not working - replaced cooling assist fans at 9,000 miles
AC not working - replaced front cooling fans 24,000 miles
Navigation system gets lost - replaced Antenna (water intrusion) 2 times
Sun-Roof Jammed - entire assembly replaced at 34,000 miles
Excessive wear on front middle arm rest - replaced at 24,000 miles
Head light went out at 6,000 miles
Gas tank access door locking mechanism frequently jams - numerous complaints
Rear seat release cable broke at 35,000
Transmission leaks - continuous - no resolution yet
Glove Box is currently broken - can't close without pushing up on door
Rear hatch hydraulic support is leaking
Rear Pads worn down to the metal at 15,000 miles - No sensor light - replacement cost for just rear was $554
Rear Brakes again worn at 31,000 fronts still OK. Sensor still does not work even though replaced at 15,000 miles.
1st let me say I love driving this car, however:
I have owned a 78 450SL, a 96 320E, a 2002 320E, a 318 BMW, 528 BMW,535 BMW, and as a result have a general feel as to how long brake pads should wear. When I complained about only 15,000 miles of wear on the rear pads which also required rotor replacement, having had no warning, I was told by the service manager that I was lucky, that many customers were only getting 12,000 miles. When I pushed the issue with the manager of the dealership, I was told that all sophisticated drivers know that high performance cars like the Mercedes will only get 10,000 to 15,000 miles wear on their pads. I took this fight all the way up to a VP in New Jersey, and got nothing, but arrogance.
I can't imagine buying another Mercedes.
Would you buy another car from this manufacturer? No
Review Date: 20th February, 2004