I have now had the Quest 2004 since oct. 2003. I have had to change my front brake pads 3 times and the front and back brakes once. I find it completely unacceptable that at Nissan service I was told that this car needs brake pads changed every 20,000 odd kms. because the car is heavier than other vans. I will not buy a Nissan again.
I will NEVER purchase another Nissan Quest (or possibly another Nissan). This comes from a loyal Nissan client. My 2004 Nissan Quest has had nothing but problems. It is poorly ventilated, the wipers do not work in cold temperatures, the cabin does not heat up, the side doors are a mess, it rattles, the tires are garbage, what more can I say. My Quest is unsafe and I cannot wait until my lease is up. I have had this baby in more times for problems than all previous (9) Nissan's I have owned, combined. If you live in the colder northeast, do not purchase this van.
Constant problems with brakes. At 29,000 miles had rotors turned twice and complete brake job performed with worn out brakes. 5,000 miles later brakes are causing steering wheel to shake.
At 34,000 miles tires are at or near worn out. Discovered only one size tire is available 225/65/16 which is an odd size that only one manufacturer (that I have found) produces it and it is Goodyear. The tire is actually a sports tire with low tread life, but high cost. Basically a self created monopoly on tire replacement for the 2004 Nissan Quest.
Get a Dodge Caravan. Two of our best friends have owned a total of 4 Caravans since 1987. All of them went over 200,000 miles with not a hint of a problem. One of them still owns one of the Caravans with 250,000 miles on it now, and the other bought a Chrysler Town and Country in '99 which now has 160,000+ on it. ALL Japanese vehicles are grossly over rated. None will go that far without major problems, plus they are terribly overpriced. My family has had experience with Honda, Toyota and Mazda. None were as reliable as our American cars.
2004 Quest - Not again. For the money you pay there are too many problems in a short span of time. Our 2 year old 2004 quest has around 30K miles and already tires have been changed, brakes have to be fixed twice and the battery had to be replaced apart from many visits to the dealer to fix small things. None of the above are covered under warranty and you have to spend it for yourselves. The automatic sliding door makes huge noise when it opens. Dealer could never figure out a small noise that comes now and then from the rear seat while driving we have learnt to live with it. Being a Nissan user for the past 10 years we are at a point to try out other models next time.
The small noise from the rear seat area turned out to be the seat belt clip/tounge hitting the molding. Nissan found it after adjusting the door several times. Now we latcht the belt or slip it between the arm rest and seat.
I have to agree with some of the comments I've read here regarding brakes and tires. I have a 2004 3.5SE Quest. Overall, I am satisfied with the car and its value, however, I have found the maintenance of the brakes and tires to be excess compared to the Hondas (Accords and Preludes) that I have owned. There was vibration in the steering wheel at high speeds which was temporarily corrected by tire rotation and new brakes. The brakes were replaced at only 28,000 miles. The Nissan dealer warrantied the front brakes, but I had to pay for the rear brakes. The original Goodyear Eagle RS2 tires had to be replaced at 29,000 miles. As others have discovered, finding that tire size in an H-rated or higher tire is near impossible if you want something other than the OEM tires. I have talked to Nissan Corporate about this issue and they claimed ignorance. In the end, I changed tire sizes slightly (less than 3% overall diameter) in order to have choice in availability, brand and price. I find the tire replacement experience to be onerous and not a good value in a family vehicle. When it comes to purchasing my next car, this is something that will be a purchase consideration.
It's amazing how many Nissan Quest owners have had the same problems and Nissan hasn't done a darn thing about it. I'm now having my back brakes replaces for the second time. I have already had the front brakes replaced twice. The battery died under three years. The steering wheel shakes, the tires had to be replaced and no one had them. This was a special order. I never had tires wear that quick. I've had the car since November 2003 and can't wait to end the lease in November 2007. The doors squeak and they can't find it or deny hearing it. The back seat bench rattles and sounds like you're riding in a truck. I have had this car in numerous times for noises and they can't fix them. I've had mini vans for 12 years. The others were Voyagers and I never had any problems with them. I figured I'd try this new van, a nice design, roomy, but not worth it. You can take your roominess, style and retire it. I will never buy another Nissan.
I buy a Quest 04 and I agree with all the comments. I live in south ca, and sometimes when I start driving in the morning, I step on the gas pedal, but the car won't move as it should.
Also, there are a lot of similar things like a vibration on steering wheel, problems with the automatic sliding door (if it's not on parking just won't close), too much noise while driving on the freeway, sunvisor broken, rubber air seal for all doors coming off (I have to glue it myself), 3rd row seat extremely heavy to hide the seat on the floor, and on and on.
Just like all other comments, hopefully the government will do something about it.
Sorry, but it's true Nissan had a good reputation when I had my first Nissan pick up. I was very happy with the truck, but now I just scratch my head thinking I made a big mistake when I got this van. I just hope my wife doesn't know anything about this. By the way I am a disabled person.
I would like to know if anyone with a 2004 Nissan Quest has experienced the problems that we've had with the stereo system. We have the am/fm CD player and DVD system. We have had a problem with the system since about the first year. The radio would make a loud popping noise, it would get very loud and all the sound would be coming from the front driver side speaker. You could not adjust the volume at that point. It continued like this off and on until now the radio won't even come on.