Was hit by 17-year old driver on driver side rear quarter panel. While friends with similar problems in Germany got their car repaired in three weeks, the original estimate at IRA Porsche was two months.
The Boxster has now been at IRA (Danvers, MA USA) body shop for FOUR months.
Damage was not severe, however delivery times for some replacement parts over 1.5 months. Some due to bad design, others due to unknown reasons.
Example #1: The inner door panel and the side impact airbag are integrated. Thus, if the airbag deploys, the door panel has to be replaced too (hence, your interior will no longer match). Since the airbag contains explosives, it has to be shipped via sea-mail. With the time required to make and ship it, your door panel/side impact airbag will take at least 8 weeks.
Example #2: Air box and snorkel for engine. This part was not available in the USA for over 1.5 months by Porsches own admission. For some reason they were able to continue building cars...
These examples are simply not acceptable for a car that is currently in production, particularly when the factory is making twice-weekly deliveries to the USA.
Furthermore, the part delays do not account for the four month wait period alone. The body shop at the dealership evidently took a cavalier attitude towards the repair of the car.
All in all, I am terribly disapointed. Porsche let me down by not delivering current parts to the USA, the dealership has done the same by drawing out the repairs as long as possible. That the dealerships is now trying to cover its tracks is a further aggravation.
Thus, I would stay away from Porsche in North America. Evidently, the parts distribution network is a utter joke and if it is this bad for current parts, I don't even want to know what it will be like in five years. The IRA dealership also has a bad reputation in Boston (which I found about too late). I would steer a wide course around them.