Faults:

Head Gasket blew on driving home from garage.

Doesn't like going into reserve gear.

Will "bang" between first and second gear when cold.

Cuts out constantly on idle.

Sunroof has leaked since first day.

General Comments:

I still have two years left on the finance, but I am handing this car back next week!

I cannot trust it anymore because of the fact it cuts out whenever it goes into neutral. I have had this car seen by at least seven separate mechanics and nobody can find out whats wrong!

Faults:

Brake hose and ball joint faults have caused 2 MOT failures, but the most inconvenient fault is with the immobilizer.

I only received one plip with the car so when it failed to turn off the immobilizer, car and plip had to be taken by recovery vehicle to a dealer for reprogramming the lost software. A new plip was ordered and payed for at the same time. It took 3 months to arrive although the driver manual says 48hours. The reprogrammed plip has just failed again 8 months later. The dealer said he would reprogram it under guarantee, but after trying said it could no longer be programmed. He could order a new plip for over £100. A bit expensive for a key he said with a laugh. I took it to another dealer who did manage to reprogram the 'broken' plip.

Total spent on immobilizer so far £170. It may happen again. The recovery vehicle driver told me the Laguna is worse. He gets an average of 1 a week. Renault UK told me it wasn't a recognised fault so they can't help.

General Comments:

In general the car is good, but my main point is that it doesn't matter how good the car is if you can't start it. Both Renault and their dealers seem to be disposed to make money out of the poorly designed plip rather than put the situation right. I say poorly designed advisedly since Read Only Memory (ROM) has been available for many years. It does not lose its software and cannot be reprogrammed. Why don't Renault use that technology? Why design a device so that the original software can be reentered unless it's known to 'forget'?

Faults:

I replaced the anti-roll bar joint and all the discs when I first acquired the car.

At 60,000 miles the head gasket went, this was turning the water a funny colour and causing it to overheat. Replacing it proved very costly because of the labour involved.

The dash lights behind the heater dials and clock sometimes don't come on along with the electric window illuminator on the drivers side.

The oil level gauge dial has never worked properly.

General Comments:

I love the look of my RSI, especially now I've had it lowered.

This also adds brilliantly to the handling.

Now I've also put a full stainless steel exhaust system and Induction kit it runs better and sounds like a monster.