2005 Saturn ION review from North America

New car, zero miles, cracked transmission.

Trim gaskets keep popping out. Dealer can't resolve the issue.

Bad fuel injection relays.

Bad relays in the security system, car won't start.

Dash lights dim at various intervals without reason.

We like our ION. All cars have problems. But the dealership and Saturn do a lousy job of taking care of the customer. Service closes at 4:30. They didn't finsih our car twice and just closed and went home. Didn't call us to arrange a rental, nothing. Had to take the car back three times two days after we picked it up. Less than 50 miles on the car, for a transmission leak. Dealer couldn't find it. Told us we were seeing things. Finally they put ultraviolet dye in the trans fluid and found a hairline crack. Took Saturn a month to get us a new trans. Call the dealership for Service and we always get voice-mail. Many times they never call back. Had our ION back four times for tirm gaskets that pop out. Finally the Dealer ordered new ones. Took six weeks to get them. Dealer never called us to let us know the parts arrived. Then they were too busy to install them. Had to wait two weeks for an appointment. We've indicated our problems on our Saturn surveys and have never been contacted, nor has anything changed at the dealership. Saturn works very hard to keep customer complaints quiet and to present a image of customer contentment. Beware!