The vehicle is OK. Lots of high expense
Like many consumers, the Sienna is a pretty good family car. I got rid of the Highlander Limited because of a new family member (3 kids and 2 parents). Bought the Sienna brand new at the dealership, but was not aware of the run-flat tires.
At 19,000 miles, I blew the driver front tire. I had taken the car to the dealership 3 times prior to blowing the tire complaining of squishing, squeaking noises, but nothing was found. Dealership also never mention that the tire will need to be replaced either. Once the tire was blown, I did as any member would. Look for a spare. Behold, on the AWD there is no room for a spare (There was a jack).
After speaking to the dealership, I was advised that the run-flat can be driven at 50 mph for up to 50 miles. Wonderful! So off I went to the local Discount Tire store. They had no run flat, but can have a set in from a different location (Approx 3 hours). Since I was replacing 1, I figured I’d replace the passenger front also. The total for 2 tires...$450. WOW! With that done, I knew eventually I will have to replace the rear tire.
On the last family trip (Memorial Day weekend, May 26, 2008) ; the Tire pressure gauge came on. I was not looking forward to spending another $450. The options are to 1. Replacing with run-flat or 2. Replace with a higher quality tire with specs for 50,000 tread driving. I choose the later. It only cost $320.
Now I can't get the pressure gauge to turn off. I have reset the gauge about 4 times, but after about 30 miles the gauge would light up again. The tire store has recalibrated all tires to be the same pressure (35 psi), but gauge continues to light. Not sure if this is due to the mismatch in tires or that the new tires will need to be run flat (I would hope not).
I've just called the dealership, and they seem to be point the fault at the tire store as the gauge sensor can easily be damaged from replacing a tire. WHAT! Tire replacement can cause damage to the sensor? Wait a minute, the sensor came on prior to tire replacement and not would not turn off, so it’s got to be the tires store's incompetence. The tire store replaced the first set originally. In any case, the car is going to the dealership and will have to see how much this is going to cost.
I’ve never had so many problems with a vehicle. For a 2 year old vehicle, I have outspent maintenance cost over my 1989 Isuzu Amigo beater with 245,000 miles on it. Just to think, this is just the tire cost. Very disappointed. Lessons learned.
Would you buy another car from this manufacturer? Yes
Review Date: 14th June, 2008