I bought this car from a Toyota dealer in Canada just over a month ago.
The seats of the car came with their frames all rusted. I contacted the dealer the same week I bought the car. They took pictures and sent them to Toyota. Toyota Canada refused to replace the seats with new ones, even though it was obvious that the seats were damaged and the car was brand new.
Finally Toyota agreed to "clean" the rust. A few days ago the dealer said that they were willing to install new seat frames. However, when I picked up the car, the rust is still there. The only difference is that they tried (unsuccessfully) to clean it a bit.
Very disappointed with Toyota. This is the last time I buy a Toyota.
The car looks nice externally, but Toyota has failed in two areas:
1. No quality control any more.
2. No warranty at all on their defective parts.
Just fold the back seats and lift the fabric that cover the seat frames, and you may get a surprise with all the rust. The dealer told me that most Venzas arrive new rusted already in the inside. They tried to convince me that "it is normal on a new car to get rusted seat frames".
Would you buy another car from this manufacturer? No
Review Date: 6th March, 2012