2013 Toyota Venza LE 4 cylinder from North America
I bought my Toyota Venza LE 2013 about 6 months ago.
The week after I bought it, I went to the dealer about the terrible musty mold odor in my car. They said put this on outside air, and this and that. The smell is even worse, and is so bad that I cannot stand to get in it to drive. I am so disappointed with this car, and this is our 5th Toyota.
I have taken it in three times with no better result. I would not buy this vehicle. The dealer already knew of the problem and was not honest with us when we bought it. It was used and the original owner traded it in... I wonder why??? I worked in the car business for 25 years as well at a manufacturer's corporate headquarters. This is just wrong.
Would you buy another car from this manufacturer? Don't Know
Review Date: 28th August, 2014
26th Feb 2015, 21:20
Did you or anybody find out why or where the odor could have come from finally?
Did you call the manufacturer about the problem?
7th Jul 2018, 16:31
The odor comes from water made by air conditioner vapors. It gets stuck there and when it is hot it starts to rot. What helps me to avoid this is when it is hot, setting the air circulation to Outside mode when leaving the car, and turning off the air conditioner before turning the engine off and wait for like 10 seconds or even more to make sure everything is in order, and only then turning off the engine.
5th Nov 2018, 15:27
I find the best way to avoid the musty A/C smell is to turn the A/C off a few minutes before you get home and change from recirculation to fresh air, then when I park in the driveway I turn the heat on full while I unload the car. The heat quickly evaporates the moisture that condenses because of the temperature difference (cold A/C and hot car around the vents). Then I have no more bad smell.