2001 Volkswagen Golf 1.6S 1.6 from UK and Ireland
Complete rubbish from start to finish. Never again
Had a few minor niggles when brand new, stick indicator switch and alarm work when it felt like. These were fixed OK.
Coil failed at 9000 miles and left me stranded in the middle of Birmingham on night. The car was towed in and sat in the dealers for 4 weeks awaiting parts - along with 3 other Golfs and 5 Passats all at the same dealer. This is a design fault that VW know about and won't recall the car. The dealer has shown me memos from VW on this subject.
Rang VW, but they were not interested and said it would be dealt with under warranty so what was the problem?
Meanwhile I spent a month in a Polo 1.2 courtesy car.
When I got it back the brakes were rusted because it had spent over a month out in the open in winter. The dealer then had to fix the brakes under warranty too.
The car is rubbish.
The service is rubbish.
The dealers are hopeless.
Volkswagen the company don't care once the car is sold.
I thought my Alfa was bad for reliability, but at least it got fixed quickly.
Would you buy another car from this manufacturer? No
Review Date: 12th February, 2003
13th Feb 2003, 08:06
My unpleasant experience with a 2000 Passat led me to believe that although VW's APPEAR to look well made the reality is sadly different:constant faults not just electrical either. For some incredible reason the re-sale value is thankfully high and I sold the car after 18months. Forget the motoring press, they don't have to foot any bills and forget their carpings and image driven nonsense-get a Nissan you just will not have problems or worry, and since you are British you'll be buying a British made car to boot!