2001 Volkswagen Jetta VR6 from North America


Unfit for use and dwindling in value


We too are having problems with the noxious car smell. The Volkswagen service center (authorized dealer) just quoted us a price of $2,145 to have the carpet and sound absorbers replaced. This is unacceptable. We have called Volkswagen Customer Care in MI (800-822-8987) and received a reference number. Please call and write to the following address and tell them you are having the same problem. Volkswagen Customer Care, 3499 W. Hamlin Road, Rochester Hills, MI 48309. We bought the car earlier in 2005 through the certified preowned car program. Has anyone found other forums where people are sharing info about this problem? The more people that contact them the better chances we have of them fixing the problem rather than us having to pay $2,100 to fix it. The Volkswagen Customer Care claims to not have heard of this problem before, and they need to hear from us in order to make it a recall (like they did with the window problem). The dealer hadn't heard about the problem either, but they did a simple test of sitting in the car with the windows up and pulling back the carpet and were able to immediately diagnose the problem.

Would you buy another car from this manufacturer? No

Review Date: 14th November, 2005

15th Nov 2005, 15:58

Oh my goodness! I absolutely hate that smell! It is horrendous-apparently, everyone just gets the runaround about it, but its supposed to some type of insulation they used in the 2001 model that gives off that odor, especially after the first few weeks after beginning to sit out in the sun. It's really embarrassing! They told me when I bought mine certified pre-owned that it was just the cleaner they used-now I know differently. They definitely know what you are talking about at the dealership, they are just playing dumb to talk people into buying what appears to be a great car. Until it starts to fall apart!

2001 Volkswagen Jetta TDI from North America


I enjoy the car, but the repairs are killing me


Replaced the turbo.

Replaced glow-plug harness.

Replaced glow-plugs.

Replaced timing belt 2x's within 6 months.

Heated seats do not work.

Heated outside mirrors do not work.

Cup-holders in front and rear are broken.

Tint on drivers window is peeling off.

Wiper base has seized and wipers fail.

When wipers do work they skip across windshield.

General Comments:

I purchased a used car and I should have spent the extra buying new. I have only had the car 1 year and it feels like my mechanic has had it more than myself. The car is in the garage again as I am typing. Again for the timing system.

My problem is finding a mechanic that is competent to work on diesels and is up to date with the models. Taking it back to the dealership is not an option as their prices are too high for labour and parts. Finding a private mechanic is difficult for this model of car.

If the car was working properly I may have time to enjoy it. What I am paying for repairs could have gone to a newer model. I travel approximately 120km to work (one way) each day and purchased the diesel for better gas consumption. I realized after I made the purchase that we do not have a diesel gas bar in our town. I have to remember to fill up before coming home.

Living in Canada and the colder climate I was looking forward to having the heated seats. The seats stopped working within 6 months of my purchase and the dealership mechanic states its the heating elements and the entire seat upholstery will have to be removed to repair the problem.

Would you buy another car from this manufacturer? Don't Know

Review Date: 1st November, 2005

1st Jan 2006, 23:17

I too bought a used Jetta TDI (a 2001) and have been stung several times. Every time the check engine light comes on it's a $1000 minimum out of my wallet. The car has amazing fuel economy, but is less reliable than a ford with parts and labour being as high as a BMW. Not a good Combo : (I too live in Canada and my heated seats work sometimes.

11th Mar 2006, 00:01

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