2001 Volkswagen Jetta GLS 2.0 from North America
The good, the so-so and the ugly
Check engine light came on; oxygen sensor failure diagnosed and fixed by dealer.
Rear brakes went out before front ones -- mechanic questioned whether the front brakes were even operational (he stated "If you'd told me you'd changed your front brakes last week, I'd totally believe you!")
Passenger side front window died -- replaced window motor.
Driver's side rear window on the verge of death -- currently is making a clicking noise when rolled up. I predict it'll be dead in a few more roll ups/downs.
Headlights out prematurely. Front turn signal burned out prematurely. One taillight segment is burned out, but I haven't bothered replacing it as of yet.
EPC light came on -- total brake light system failure in rush hour traffic. Was wondering why vehicles behind me were careening towards my bumper!
Glove box door hinge has snapped off.
Oil consumption is ridiculously high.
Rear struts leaking at 60,000 miles. Replaced by mechanic with heavy-duty struts.
Rear door sometimes hesitant to close (Jetta Wagon).
Front armrest door latch snapped off.
This car is a fantastic handling, riding and driving piece of machinery. I'm getting 30 miles to the gallon, hauling all my goods (Jetta Wagon) and looking great in the process.
However, the many quirks and idiosyncrasies of the vehicle is starting to take its toll on me -- as in, I'm going to start shopping for a new vehicle if another problem occurs.
As a previous Volkswagen owner (1998 Golf with over 100,000 miles and only one problem), the amount of trouble I've received with this car is problematic.
Would you buy another car from this manufacturer? No
Review Date: 3rd September, 2003
30th Jun 2004, 12:09
I purchased a 2001 Jetta New as the original owner. At 38K Miles the rear brakes began to grind. Jacked up the car removing all 4 wheels for pad replacement. Much to my surprise, rear brakes completely gone, rotors terribly worn while front brakes are like new. I honestly cannot see ANY wear on the front pads or rotors, as if they are not working. This absolutely abnormal situation is common on Jettas (per numerous complaints on the net) and VW of America and VW dealers have their story very well coordinated. They respond, "This is common with the Jetta, so it is ‘normal’ brake wear and not covered by warranty." I am speechless. They are trying to convince me that they are "supposed" to work this way, saying "the rear brakes are applied first and provide more stopping power than the front to keep the car stopping in a straight line". I asked, "If this is the 'design" then why are the rear pads and rotors 30% smaller? And if they are supposed to provide the greater of the stopping power, why are the front brakes 30% larger, and why, at 38,000 miles are my rear pads and rotors shot and my front 'like new'?", They keep a straight face and tell me that is the common wear on this car, so it is normal. How can you reason with unreasonable people? Someone out there PLEASE help me! The service managers and my (100,000-mile bumper-to-bumper) Premium Service underwriter (MAPS) refuse to acknowledge the obvious failure of the brakes as a problem and suggest I replace the rear pads every 20,000 miles. I will NEVER buy another VW product.
Between this, the brake light switch failure (resulting in an inoperable car), my windows falling down into the doors, the absolutely sorry MONSOON sound system that can’t even support a workable AM radio, repeated Driver’s seat switch failure, erratic shifting transmission and clattering intake reeds, this car has been a maintenance nightmare. That would be somewhat tolerable if good service was available, but Dealers in my area, VW America and MAPS Service Warranty Underwriters have made the service issues as disappointing as the car. Buyer beware.
Fort Worth, Texas.
3rd May 2005, 12:46
I have experienced the same exact problems (all of them, including the service peoples responses to my problems, down to a tee) as the ones previously stated by other people.
I REITERATE... BUYERS BEWARE!
27th Mar 2008, 01:25
The one I have has presented the same problems:
Rear light segments blown (mid light)
Glove compartment hinch snapped.
Major wearing of rear brake pads (front ones are as good as new, but are truly working)
Mileage is good compared to other vehicles of its size.
Front suspension squeaking on every bump and speed ramp.